Installer Network Coordinator

2 weeks ago

Smithfield, Australia StoneSet Permeable Paving Pty Ltd Full time

**Love building relationships and making things happen on-site? Join us as we grow Australia’s leading installer network**

**Role Overview**:
We’re looking for a motivated team player to help drive the growth and support of our network of approved installers. This unique role blends site management, team leadership, technical support, and relationship-building—and offers plenty of room for growth as we expand across Australia and beyond.

**What makes this role exciting**:
As StoneSet continues to grow, so will your opportunities. You’ll play a key role in shaping our installer network and have the chance to step up as a leader in training, recruitment, and network management. If you’re looking for a role where you can grow your career alongside a growing business, this is it.

**Key Responsibilities**:

- Be the main point of contact for our approved installers, providing support with orders, product queries, troubleshooting, and hands-on training.
- Visit sites to assist installers with technical questions, training, and support.
- Conduct pre-installation surveys with installers and communicate key project details to clients and installers.
- **Role expanding to proactively recruit new installers and help grow our network across Australia and beyond.**:

- Document and record all external communications and daily site records in the company CRM.
- Gather feedback from installers and clients to help improve processes and products.
- Foster a strong, supportive, and efficient team culture.

**Skills and Experience Required**:

- Strong understanding of paving and hard landscaping practices.
- Excellent communication and relationship-building skills.
- Solid administration skills and proficiency with CRM software for tracking project communications and records.
- Leadership ability to manage on-the-road and on-site teams, ensuring smooth project operations.
- Willingness to travel for site visits and training.
- Organised, reliable, and able to work independently.

**Essential Qualifications**:

- Full working rights in Australia with permanent residency.
- Valid White Card for construction site access.
- Full Australian driver’s license.

**Why StoneSet?**
- Join a passionate, innovative team with 16+ years in business.
- Be part of a business making a positive environmental impact.
- Shape your own career path as you help us build Australia’s largest installer network.
- Enjoy variety, autonomy, and the chance to help pioneer the adoption of resin bound paving across Australia.
- Ample room for growth and professional development—step up as a leader in training, installer recruitment, and network management as our business evolves.

**Ready to help us grow and support our amazing installer community?**

**Job Types**: Full-time, Permanent

Pay: $90,000.00 - $100,000.00 per year

**Benefits**:

- Company car

**Experience**:

- Construction: 5 years (required)

Licence/Certification:

- Full Driver Licence (required)

Work Authorisation:

- Australia (required)

Work Location: In person

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