Customer Support Representative

1 week ago

Newcastle, Australia Komatsu Full time

**The Opportunity**:
The main purposes of the position are to execute the day-to-day activities of the warehouse in stock management, receipt, and dispatch functions within the warehouse. You will provide assistance and sales to both internal and external customers with all queries regarding parts sales, orders, and deliveries. This includes interpreting process and expedite customer parts requirements for all product lines marketed by Komatsu Australia Pty Ltd. You will also facilitate the incoming / outgoing stock requirements, placed via stock orders, branch Transfers and customer orders.

**Roster/ Hours**:7:30 - 4:00 Monday to Friday

**Role Located**:Newcastle Branch (Tomago)***

**Komatsu benefits**:

- ** Paid Parental Leave**:12 weeks of paid primary carer parental leave
- ** Technology**: Discounts on Apple, Dell, Lenovo, and Microsoft products
- ** Financial**:Komatsu Employee Referral Program offering a bonus of $5,000 if you successfully refer someone for a role, Income Protection options available
- ** Career**:recognition and awards, Komatsu is a recognised training organisation (RTO) providing an opportunity to complete recognised Cert III courses
- ** Health**:Discounted corporate rates with Bupa and a comprehensive Employee Assistance Program with total wellbeing solution provider LifeWorks
- ** Cars, Home & Hardware**:Discounts with Mercedes-Benz, Toyota, Hirepool, and Orix
- ** Travel**: Discounts with Avis, Qantas, Crown, IHG and travel agents
- ** Yearly Bonus**: Potential to receive a yearly bonus

**Your Knowledge, Skills, and Abilities**:

- Current driving license (forklift license will be advantageous).
- Intermediate computer skills specifically Microsoft suite and mainframe systems.
- Sound working knowledge of earth moving equipment and strong mechanical aptitude (desirable)
- Trade qualification/s will be highly regarded.
- Ability to demonstrate exceptional customer service skills and build strong working relationships.
- Comprehensive understanding of parts sales (desirable)
- Komatsu offers a zero-harm culture in the work place, competitive remuneration package, and to drive success we employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Join the Komatsu family and you’ll become a part of a dynamic, supportive, and inclusive work environment, with opportunities for career progression on a global scale, training, and personal growth._

  • Customer Support Representative

    2 weeks ago

    Newcastle, New South Wales, Australia Astalty Full time $60,000 - $90,000 per year

    Join one of the fastest-growing NDIS software platforms in Australia - with star reviews and over 1,300 NDIS businesses using Astalty to streamline their operations every day.We're looking for a Customer Support Representative who's excited to jump in, solve real problems, and help our customers get the most out of the platform. If you're proactive,...

  • Customer Support Representative

    2 days ago

    Newcastle, Australia Hitachi Construction Machinery Full time

    **About Us** Hitachi Construction Machinery Australia (HCA) is a leading manufacturer of construction and mining equipment. With a solid network of branches nationally, we service a multitude of customers, including mining, construction, quarry and forestry with quality equipment and after sales support. **The Opportunity** HCA's Newcastle branch has an...

  • Customer Support Representative

    2 weeks ago

    Newcastle, New South Wales, Australia Hitachi Construction Machinery Full time $60,000 - $100,000 per year

    About UsHitachi Construction Machinery Australia (HCA) is a leading manufacturer of construction and mining equipment. With a solid network of branches nationally, we service a multitude of customers, including mining, construction, quarry and forestry with quality equipment and after sales support.The OpportunityHCA's Newcastle branch has an exciting...

  • Customer Service Representative

    1 week ago

    Newcastle, Australia Ashdown Consulting Full time

    $32.69 p/h + super - 5 Month Contract - Newcastle **Customer Service Representative | 5 Month Contract | $36.12 p/h Incl. Super** - $32.69 p/h + super - 5 Month Contract - Newcastle **About the Company** Gain valuable real life experience working with a large NSW government organisation as a Customer Service Representative. This role is based in Newcastle...

  • Customer Service Representative

    2 weeks ago

    Newcastle, New South Wales, Australia Kirby HVAC&R Pty Ltd Full time $60,000 - $80,000 per year

    Customer Service Representative | NewcastleJoin a leading global HVAC-R business with a strong local presenceBeijer Ref is a world leader in refrigeration and HVAC wholesaling — offering innovative, sustainable, and customer-focused solutions across Australia. Our success is built on our people — skilled, engaged, and committed to excellence.We're...

  • Customer Service Representative

    2 weeks ago

    Newcastle, New South Wales, Australia Compasscorp Pty Full time $45,000 - $65,000 per year

    Deliver Quality Cars. Represent Compass. Help Keep Customers Moving. We're looking for reliable, customer-focused members to join our team. You'll deliver and collect vehicles, ensure they're spotless, and create a great handover experience — all while helping customers get back on the road after an accident. About Compass Since 2001, Compass has been the...

  • Reddy Express Toronto

    2 days ago

    Newcastle, Australia Reddy Express Full time

    Reddy Express Toronto - Customer Service Representative Reddy Express Toronto, 133-137 Cary St, Toronto, New South Wales, Australia Posted Monday 17 November 2025 at 1:30 pm Reddy Express - Customer Service Representative OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express...

  • Customer Service Representative

    3 days ago

    Newcastle, Australia IMB Bank Full time

    **Banking experience not required, excellent training provided**: - **Newcastle Region - Permanent, Full Time** IMB Bank is a leading member-owned bank offering a full range of products and services in both retail and business banking. IMB’s purpose is to provide simple, competitive and authentic banking that helps our members and communities be better...

  • [Apply Now] Reddy Express Pymble

    2 weeks ago

    Newcastle, Australia Reddy Express Full time

    Reddy Express Pymble - Customer Service Representative Reddy Express Pymble, 21 Ryde Rd, Pymble, New South Wales, Australia Posted Monday 3 November 2025 at 1:30 pm Reddy Express - Customer Service Representative OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known...

  • Marketing Representative

    6 days ago

    Newcastle, Australia HAYS Full time

    | Marketing Representative | Newcastle & Hunter Valley | $70k | Role Title: Marketing Representative **Salary**: $70k depending on experience. Location: Newcastle/ Hunter Valley Contract: Permanent **Your new company** Hays have partnered with a well-established organisation in Newcastle. They are seeking an experienced Marketing Representative to join...