Customer Support Representative

3 days ago

Newcastle, Australia Hitachi Construction Machinery Full time

**About Us**

Hitachi Construction Machinery Australia (HCA) is a leading manufacturer of construction and mining equipment. With a solid network of branches nationally, we service a multitude of customers, including mining, construction, quarry and forestry with quality equipment and after sales support.

**The Opportunity**

HCA's Newcastle branch has an exciting opportunity for an experienced and motivated sales professional to join the team in the position of a Customer Support Representative for our Newcastle and North Coast region. This role will have you selling market leading products and service across the quality Hitachi range through a mix of business development and account management. Your responsibilities will include:

- Handling the important link between customers and the company to ensure Hitachi's high level of service delivery is maintained at all times
- Promoting and generating parts and service sales streams with the intention of increasing sales
- Undertake customer machine inspections with a high attention to detail
- Identifying and developing presentations when negotiating with new prospects
- Efficiently liaise with current and potential customer base with accurate reporting of activity, sales, opportunities and market activity
- Personable and Professional presentation with strong communication skills - both written and verbal

**Skills & Experience**

To be successful in this role, you will need:

- Demonstrated service sales or parts interpreting experience within the Mining, Construction or Earthmoving industry will be advantageous
- Genuine desire to deliver Hitachi's Promise of Total Customer Satisfaction as you develop and maintain positive relationships with customers
- A motivated and ambitious commitment to meet and exceed sales targets
- Strategic and Analytical capability to assess value, including the use of CRM
- Confident, courteous and professional communication and presentation skills
- Self-motivated and the ability to work autonomously and a current driver's license

**Benefits**
- A rewarding Base Salary + Super + Commission Structure + Fully Maintained Company Car
- Tools of the trade including your own laptop and mobile
- Supportive management who value your input in finding new and improved ways to achieving success
- Continuous training and upskilling with access to the latest technologies
- Be a part of a leading OEM which genuinely values and ensures you are happy and safe at work

Here at Hitachi, we believe that success comes from the partnership of our market-leading products and the quality of our people. We are an equal opportunity employer, do not discriminate on any basis and wholeheartedly value diversity at our company.

  • Customer Support Representative

    2 weeks ago

    Newcastle, New South Wales, Australia Astalty Full time $60,000 - $90,000 per year

    Join one of the fastest-growing NDIS software platforms in Australia - with star reviews and over 1,300 NDIS businesses using Astalty to streamline their operations every day.We're looking for a Customer Support Representative who's excited to jump in, solve real problems, and help our customers get the most out of the platform. If you're proactive,...

  • Customer Support Representative

    2 weeks ago

    Newcastle, New South Wales, Australia Hitachi Construction Machinery Full time $60,000 - $100,000 per year

    About UsHitachi Construction Machinery Australia (HCA) is a leading manufacturer of construction and mining equipment. With a solid network of branches nationally, we service a multitude of customers, including mining, construction, quarry and forestry with quality equipment and after sales support.The OpportunityHCA's Newcastle branch has an exciting...

  • Customer Service Representative

    1 week ago

    Newcastle, Australia Ashdown Consulting Full time

    $32.69 p/h + super - 5 Month Contract - Newcastle **Customer Service Representative | 5 Month Contract | $36.12 p/h Incl. Super** - $32.69 p/h + super - 5 Month Contract - Newcastle **About the Company** Gain valuable real life experience working with a large NSW government organisation as a Customer Service Representative. This role is based in Newcastle...

  • Customer Service Representative

    2 weeks ago

    Newcastle, New South Wales, Australia Kirby HVAC&R Pty Ltd Full time $60,000 - $80,000 per year

    Customer Service Representative | NewcastleJoin a leading global HVAC-R business with a strong local presenceBeijer Ref is a world leader in refrigeration and HVAC wholesaling — offering innovative, sustainable, and customer-focused solutions across Australia. Our success is built on our people — skilled, engaged, and committed to excellence.We're...

  • Customer Support Representative

    1 week ago

    Newcastle, Australia Komatsu Full time

    **The Opportunity**: The main purposes of the position are to execute the day-to-day activities of the warehouse in stock management, receipt, and dispatch functions within the warehouse. You will provide assistance and sales to both internal and external customers with all queries regarding parts sales, orders, and deliveries. This includes interpreting...

  • Customer Service Representative

    2 weeks ago

    Newcastle, New South Wales, Australia Compasscorp Pty Full time $45,000 - $65,000 per year

    Deliver Quality Cars. Represent Compass. Help Keep Customers Moving. We're looking for reliable, customer-focused members to join our team. You'll deliver and collect vehicles, ensure they're spotless, and create a great handover experience — all while helping customers get back on the road after an accident. About Compass Since 2001, Compass has been the...

  • Reddy Express Toronto

    2 days ago

    Newcastle, Australia Reddy Express Full time

    Reddy Express Toronto - Customer Service Representative Reddy Express Toronto, 133-137 Cary St, Toronto, New South Wales, Australia Posted Monday 17 November 2025 at 1:30 pm Reddy Express - Customer Service Representative OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express...

  • Customer Service Representative

    3 days ago

    Newcastle, Australia IMB Bank Full time

    **Banking experience not required, excellent training provided**: - **Newcastle Region - Permanent, Full Time** IMB Bank is a leading member-owned bank offering a full range of products and services in both retail and business banking. IMB’s purpose is to provide simple, competitive and authentic banking that helps our members and communities be better...

  • [Apply Now] Reddy Express Pymble

    2 weeks ago

    Newcastle, Australia Reddy Express Full time

    Reddy Express Pymble - Customer Service Representative Reddy Express Pymble, 21 Ryde Rd, Pymble, New South Wales, Australia Posted Monday 3 November 2025 at 1:30 pm Reddy Express - Customer Service Representative OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known...

  • Marketing Representative

    6 days ago

    Newcastle, Australia HAYS Full time

    | Marketing Representative | Newcastle & Hunter Valley | $70k | Role Title: Marketing Representative **Salary**: $70k depending on experience. Location: Newcastle/ Hunter Valley Contract: Permanent **Your new company** Hays have partnered with a well-established organisation in Newcastle. They are seeking an experienced Marketing Representative to join...