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Customer Service Representative

2 weeks ago

Newcastle, Australia Ashdown Consulting Full time

$32.69 p/h + super
- 5 Month Contract
- Newcastle

**Customer Service Representative | 5 Month Contract | $36.12 p/h Incl. Super**
- $32.69 p/h + super
- 5 Month Contract
- Newcastle

**About the Company**

Gain valuable real life experience working with a large NSW government organisation as a Customer Service Representative. This role is based in Newcastle and is on a 5 month contract paying $32.69 p/h + super.

**About the Role**
- Provide high quality service as the first point of contact for customers.
- Creative positive relationships and ensure client satisfaction is obtained.
- Managing customer interactions & enquires via inbound/outbound channels
- Working through our different systems such as CRM, EBS and outlook.
- Extensive database management and data entry.

**About You**
- Previous customer service or call centre experience
- Excellent verbal and written communication skills
- Strong attention to detail