Customer Service Administrator

1 day ago

Springwood, Australia Plantation Homes Full time

Grow with us and elevate your career in a supportive team environment.
- Discounts on everyday purchases through our valued suppliers and 400+ retailers.
- Play an important role in our customers' new home journey.

We are excited about the opportunity to welcome a new Project Planner to the Plantation Homes team at our office in Springwood.

Plantation Homes is part of The Henley Properties Group, and since 2009, we’ve continued to operate as a local builder with the security and financial backing of our parent company, the Sumitomo Forestry Group; a 330-year old business that today has $8 billion in shareholder funds.

Sumitomo’s financial strength provides our team, customers, tradies and suppliers with the security and confidence that we can weather any storm.

We are excited about the opportunity to welcome a new Customer Service Administrator to the Plantation Homes team at our office in Springwood. This is a 12mth full time contract role.

**About your new career**

As part of our close-knit Project Planning team, you'll play a key role in guiding customers through the exciting journey of building their perfect Plantation home. You’ll use your customer-focussed mindset and strong administration skills to ensure a smooth, seamless experience, both for our customers and our internal teams.

In this role, you’ll have the opportunity to make a real impact by guiding customers through what can be a complex and emotional process and you’ll play a key role in coordinating all aspects of the build. You'll be managing weekly workflows, handling orders, appointments, and permits, to preparing contracts and variations. Working closely with multiple teams, you’ll streamline processes and ensure smooth project progression, contributing to the successful delivery of each project from start to finish.

**Some insight into you**

You approach your work in a collaborative manner and build rapport with ease. You pride yourself on your ability to deliver a great customer experience. You are organised, adaptable, and manage your time well. No matter what your level of experience is, we can train you

**You'll love this about us**:
At Plantation Homes, we truly value everything you do and want you to feel appreciated every step of the way. We’ll provide you with all the essentials you'll need, but there’s so much more:

- Enjoy exclusive discounts when you buy or build a Henley, Plantation, or Edgewater home.
- Discounts on everyday purchases through our valued suppliers and 400+ retailers
- A hybrid WFH working model to help you find your ideal balance.
- Recognition for your contributions through our KUDOS rewards program.
- Enjoy our Plantation Day - an additional day off to recharge
- Get paid for referring your family and friends through our Referral Program.
- A chance to make a difference through our philanthropic initiatives.

**Join our team**

We are Henley, where everyone is welcome. We celebrate all cultures and know that the more diverse and inclusive we are, the better we can serve our community. We are proud to be part of the Sumitomo Forestry Group and our shared philosophy of fairness and integrity.

We look forward to welcoming you to our team

Video

  • Administrative Assistant

    2 weeks ago

    Springwood, Australia IPS institute Full time

    Provide administrative support to the office manager and team. Maintain accurate and up-to-date records of student and staff information. Assist in the coordination of training programs and events. Handle inquiries from students and clients, providing excellent customer service. Utilise Microsoft Teams and other office tools for efficient communication...

  • Conference Administrator

    1 day ago

    Springwood, Australia Youthworks Full time

    Conference Centres- 14 Nov- Written By Human Resources**Division/Branch**: Youthworks Conference Centres **Location**: Springwood, NSW **Employment Type**:Permanent, Part Time (12 hr week) **Closing date**: As soon as position filled Youthworks is seeking a Conference Administrator to join our Conference Centre team. Youthworks Conference Centres provide...

  • Receptionist/client Services Administrator

    1 day ago

    Springwood, Australia Change Futures Ltd Full time

    Initial training will be provided from either our Springwood or Gordon Park offices. As one of the faces of our practice you will be responsible for providing a warm welcome and support to all clients. **Responsibilities will include**: - Supporting all clients and referrers by creating an environment that is welcoming, warm, and inclusive. - Office...

  • Conference Administrator

    3 days ago

    Springwood, Australia Youthworks Full time

    Conference Centres - 14 Nov- Written By Human Resources **Division/Branch**: Youthworks Conference Centres **Location**: Springwood, NSW **Employment Type**:Permanent, Part Time (12 hr week, preferably spread across the week) **Closing date**: As soon as position filled Youthworks is seeking a Conference Administrator to join our Conference Centre team....

  • Customer Service

    1 day ago

    Springwood, Australia CT Labour Hire Full time

    CT Labour Hire Pty Ltd specialise in supplying reliable, qualified workers for the civil construction, trades, manufacturing and warehousing industries. Our client is Australia’s No 1 Retailer with over 23 Stores across South East Queensland. We are currently looking for a casual staff member to assist with stock replenishment & customer service. Your...

  • Administration Officer

    1 day ago

    Springwood, Australia EIH Care Full time

    **Key Responsibilities**: This position plays an important role in supporting the organisation and customers to effectively prepare for, adjust to and operate in an NDIS framework. The role will undertake a wide range of duties that may include, but are not limited to, the following: - Help assist manage and coordinate customer intake and on-boarding...

  • Administration Partner

    5 days ago

    Springwood, Australia Everyday Independence Full time

    Be part of a purpose-driven organisation - Work within an organisation that's changing the game! - Strong administrative leadership background essential **Administration Partner (Participant Experience)** **Location - Springwood** **Salary - $32 - $39 per hour depending on experience** **Employment Type - Full-time ongoing** Everyday Independence is a...

  • Administration Assistant/receptionist

    3 days ago

    Springwood, Australia C&H Acquisition Full time

    We are currently seeking an administrator for a traffic operations in Springwood. Our client is a leader in traffic management and civil operations in Springwood. - **About the role**:_ Monday - Friday Temp -Perm Role Provide administration support for the team Answering phones and assisting with customer support Experience working in an office...

  • Trainee Administrator Springwood Qld

    3 days ago

    Springwood, Australia Celotti Workforce Full time

    Full Time Permanent Position - Certificate III In Business - Located in Springwood **About the Role**: **Applicants will ideally meet the following criteria**: - Be eligible to complete a Certificate III in Business - Be located on Brisbane's Southside - Have a strong customer service or administrative background - Possess a drivers licence and reliable...

  • Network Administration Officer

    3 days ago

    Springwood, Queensland, Australia Blue Care Full time $60,000 - $80,000 per year

    Network Administration Officer | BlueCare | Community CareEmployment Status: Permanent Full TimeLocation: Onsite in Springwood (remote support to Southern Brisbane area)Remuneration: $31.94 p/hr + 11.5% Super + Not for Profit Salary Packaging (Increases your take home pay) + Employee discounts.The Network Administration Officer will support the day-to-day...