Administration Officer

1 day ago

Springwood, Australia EIH Care Full time

**Key Responsibilities**:
This position plays an important role in supporting the organisation and customers to effectively prepare for, adjust to and operate in an NDIS framework.

The role will undertake a wide range of duties that may include, but are not limited to, the following:

- Help assist manage and coordinate customer intake and on-boarding processes leading to the development of Service Agreements and Schedules of Support
- Maintain NDIA and NDIS legislative standards and compliance requirements as well as policy and procedures
- Accurate record keeping, data analysis and periodic reports reflecting service growth and participant/stakeholder engagement
- Ensure that person centred plans and schedules of support meet the needs of the NDIA planning process
- Coordinate the provision of evidence to the NDIA that customer support has been provided
- Foster strong working relationships to ensure the customer journey is seamless and focused on enhancing customers’ lives
- Cultivate organisational knowledge and understanding of NDIS requirements and practices as well as local and regional industry changes to ensure that processes and practices for customer engagement and retention are compatible with actual customer need and objectives.
- Identify staff training required to meet identified customer needs and legislative compliance

**Stakeholder Relationships**
- Demonstrate strong customer service standards and create ongoing relationships with families, clients, and other organisations
- Ensure regular and timely communication with families/ carers/ support workers as required
- Work with disability support workers, managers, and other key staff to support operational functions and engagement activities

**Mandatory Requirements**:

- Current Queensland Driver’s License
- Yellow card
- Blue card
- Current police check
- NDIS worker orientation module

**Selection Criteria**:

- Knowledge of Age Care and NDIS highly desirable.
- Strong customer service skills and the ability to manage telephone and face to face enquiries in a cordial, professional and helpful manner.
- Working understanding of person-centred practices
- A positive attitude towards people with disabilities and the willingness to work within the Code of Conduct to meet participants needs.
- Demonstrated computer skills including proficient use of MS Office Applications and databases.
- Well-developed capacity to manage the competing demands of a busy environment, work to deadlines and maintain attention to detail.
- Ability to work independently and as part of a team and willingness to assist team members with work activities.

**Job Type**: Part-time

**Salary**: $30.00 per hour

Schedule:

- Day shift
- Morning shift

**Experience**:

- Administration: 1 year (preferred)

Work Authorisation:

- Australia (required)

Ability to Commute:

- Springwood, QLD (required)

Ability to Relocate:

- Springwood, QLD: Relocate before starting work (required)

  • Office Administrator/content Assistant

    3 days ago

    Springwood, Australia Aero Group Full time

    **Office Administrator & Content Assistant (Casual/Student Role)** **Location**: Springwood, QLD **Job Type**: Casual | In-Office | Flexible around uni schedule **About the Role** We’re looking for a motivated, organised, and creative university student to join our Coorparoo team as an **Office Administrator & Content Assistant**. This role is ideal...

  • Network Administration Officer

    3 days ago

    Springwood, Queensland, Australia Blue Care Full time $60,000 - $80,000 per year

    Network Administration Officer | BlueCare | Community CareEmployment Status: Permanent Full TimeLocation: Onsite in Springwood (remote support to Southern Brisbane area)Remuneration: $31.94 p/hr + 11.5% Super + Not for Profit Salary Packaging (Increases your take home pay) + Employee discounts.The Network Administration Officer will support the day-to-day...

  • Administration Officer Part Time 6 Month Contract

    3 days ago

    Springwood, Australia Arcare Aged Care Full time

    **Administration Officer | Arcare Springwood** **Max Term Contract | 3 days a week for 6 months** Arcare have an exciting opportunity available for an experienced and qualified Administration Officer _(including rostering)_ to join our dynamic and fun team! **What Arcare offer**: Beautiful 5-star aged care residence proving the highest quality of support,...

  • Administrative Assistant

    2 weeks ago

    Springwood, Australia IPS institute Full time

    Provide administrative support to the office manager and team. Maintain accurate and up-to-date records of student and staff information. Assist in the coordination of training programs and events. Handle inquiries from students and clients, providing excellent customer service. Utilise Microsoft Teams and other office tools for efficient communication...

  • Administration Officer

    6 days ago

    Springwood, Australia TROOCOO Pty Ltd Full time

    Large organisation and good foot in the door - Work close to home - Competitive hourly rate The client is a large organisation going through a change period and looking for someone to support their operational functions on a full time basis. In this role, you will be responsible for a range of duties such as: - Reception duties - Greeting stakeholders face...

  • Administration Assistant/receptionist

    3 days ago

    Springwood, Australia C&H Acquisition Full time

    We are currently seeking an administrator for a traffic operations in Springwood. Our client is a leader in traffic management and civil operations in Springwood. - **About the role**:_ Monday - Friday Temp -Perm Role Provide administration support for the team Answering phones and assisting with customer support Experience working in an office...

  • Customer Service Administrator

    1 day ago

    Springwood, Australia Plantation Homes Full time

    Grow with us and elevate your career in a supportive team environment. - Discounts on everyday purchases through our valued suppliers and 400+ retailers. - Play an important role in our customers' new home journey. We are excited about the opportunity to welcome a new Project Planner to the Plantation Homes team at our office in Springwood. Plantation...

  • Receptionist/client Services Administrator

    1 day ago

    Springwood, Australia Change Futures Ltd Full time

    Initial training will be provided from either our Springwood or Gordon Park offices. As one of the faces of our practice you will be responsible for providing a warm welcome and support to all clients. **Responsibilities will include**: - Supporting all clients and referrers by creating an environment that is welcoming, warm, and inclusive. - Office...

  • Accounts Officer

    3 days ago

    Springwood, Australia Coppolecchia Wellness Group Full time

    Are you looking for a Permanent part-time opportunity in a small team environment? An opportunity where you can help support Managers and Team Members across a multi-faceted business? At DMC Group we have a passion for fitness and wellness, but most importantly a passion for people and community. Our Vision is 'to be better', and we are searching for the...

  • Accounts Receivable Officer

    3 days ago

    Springwood, Australia C3 Talent Full time

    $65k+ superannuation - Live on the Southside? Springwood location - work near home! - WFH options + Flexible Work Arrangements **About the Company** Our client is national, acquisitive and fast growing. The finance team seek to hire an experienced Accounts Receivable Officer to support them as they continue to grow and expand. **About the Role** Sitting...