Sales Coordinator

1 week ago


Melbourne, Australia Southern Cross Austereo Full time

**Melbourne** - **Contract**:
**Who are we?**

Southern Cross Austereo is Australia’s leading media entertainment company, home of LiSTNR Triple M & the Hit Network. With the ability to reach 95% of the population through our Radio, TV, and Digital channels, we're on a mission to Entertain, Inform & Inspire all Australians Anytime. Anywhere
- In 2021 we launched LiSTNR, a curated and personalised Audio-On-Demand destination. It is home to the Hit & Triple M Networks, 25 music stations, and over 500 podcasts. LiSTNR is Australia’s #1 podcast network reaching more than 8 million monthly listeners._

**What’s on offer for you?**
- **12 month contract** position based out of our vibrant **_Melbourne_**_ _office. The role can also be based in Sydney.
- Training and development opportunities, health and wellbeing initiatives, birthday leave, volunteer leave, concert tickets, footy tickets, social events - PLUS much more
- Industry leading, gender neutral Paid Parental Leave Policy, offering 20 weeks paid parental leave for the primary carer.
- Award-winning, highly supportive, and creative culture that enables you to be your best unique self
- Flexible working environment (we offer a range of flexible working options to help our people balance work and home life).
- Attractive salary package and opportunities for growth & progression - we love to promote internally across our 65 offices

**About the role**:
The role of the Sales Coordinator is to ensure the smooth running of the Sport Sales Department by providing full support to Account Managers (Sport & Partnerships) and the Head of Sport Sales by providing high levels of internal and external client satisfaction, to maximise Southern Cross Austereo revenue.

**What you’ll be doing**:

- Providing administrative support to nominated Account Managers in an effective, detailed and timely manner
- Delivering a high level of client satisfaction through providing prompt, customer focused and professional responses to enquiries and requests, especially questions from clients and with client requirements (i.e. bookings, material, rates, and research)
- Proactively provide support and embrace joint responsibility with Account Managers for client activity and internal reporting activity in the following areas: Post Campaign Reports, Designing, preparing and checking client proposals. Booking procedure - writing, client authorisation, entering & checking confirmations, providing the client with confirmations, filing of broadcast agreements with appropriate paperwork attached.
- Ensuring collaboration with other members of the SCA Sport team
- Being the Key point of contact in the absence of the Account Manager to ensure the needs of our clients and agencies are met in a customer focused manner
- Ensuring that the occupational health and safety of you and your fellow employees is a treated as a priority whilst ensuring action to prevent hazards is taken.
- Supporting the broader administration team when required, performing duties such as; reception cover, printing of SCA collateral and supporting with day to day office duties.

**Experience we’re looking for**:

- Strong skills across the Microsoft Office Suite (Word, PowerPoint, Excel and Outlook)
- Exceptional communication skills, both written and verbal
- Ability to problem solve and navigate challenges with a positive mindset
- Experience in managing client databases, and research programs

We are values driven at SCA - if you align with our core values, you’ll be a great addition to the team:

- **We’re Better Together**:

- **People are our Power**:

- **Always Curious**:

- **We Push Doors Open**:

- **Be Genuine**

**Still not convinced?**

**Hot tip**: _Make sure you download and sign up to _LiSTNR_ - you may be asked about your listening experience throughout the interview process_

**EQUAL OPPORTUNITY**:
We are committed to advancing equal employment opportunities for our staff and to diversify and develop our workforce. Furthermore, we aim to recognise the value of attracting and retaining employees with different backgrounds, experience, knowledge and abilities. We also aim to ensure diversity contributes to our business success and benefits individuals, teams, clients and the community.


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