Telesales Consultant

We are starting our journey of building something big At Retinue, we're all about helping small business owners make better decisions, starting with their finances. Our vision is to challenge the status quo on how businesses manage their accounting practices. We are passionate about supporting small businesses navigate through complex & challenging financial legislation. We offer an innovative, easy to understand subscription-based service, which supports our small business customers to thrive & grow, ultimately allowing them to focus on what they do best

We're values-focused in everything we do & were looking to build something special, product & culture wise. We're looking for someone who shares our commitment to our journey in helping SMEs & ultimately building a fantastic culture that starts with our most important asset, you We are looking to break the mold of your typical "professional services firm" & continue to build an engaged, fun and collaborative culture.

We are on the hunt for a driven, achievement focused Telesales Consultant to join our newly formed team based in Sydney on a fixed term contract basis. Working Holiday Visa holders may apply

**Requirements**:
As part of our team, you'll be contacting leads, calling prospects, and securing meetings for our Business Development Managers. You'll also be maintaining quality lead and client data within our CRM system and working closely with our field-based BDMs to exceed sales targets. You will also be:

- Contacting leads generated by the marketing team
- Calling prospects and reach key decision makers to explain our services with the intent of securing a meeting for our Business Development Managers (BDMs)
- Maintain quality lead and client data within our CRM system
- Work closely with our field-based BDMs to ensure the best chance of a successful meeting
- Meet and exceed sales targets
- Ensuring a client focused, professional approach that ultimately leads to a great reputation for the business and referrals/ word of mouth

**Personal Attributes**
- Driven achievers - You will be motivated to achieve great things; you are internally driven & focused on whatever you put your mind to
- Teammates - Bringing a collaborative, friendly & team focused approach, you will be an open and people focused communicator
- Drivers of change - Being adaptable, entrepreneurial individual and having an understanding that what works for today might not work for tomorrow. You are comfortable with innovation around products, process & business. You are comfortable in a little chaos & you find it exciting to help build our business from the ground up
- You will come from a highly customer centric background, having a proven track record in large volumes of customer interaction. This could be from a Telesales position directly, Customer Service, Hospitality or anything of a similar nature. You will be extremely comfortable building and maintaining long term relationships with internal and external stakeholders
- Resilient operatives - Nothing can phase you, you are resilient & focused regardless of the situation. You have an intrinsic ability to push forward, even after tough conversations & situations
- Emotional intelligence extraordinaries - You are aware of yourself and others around you. You have an empathetic & understanding approach whilst also having key skills across active listening and self-regulation. You have the ability to pick up on subtle emotional shifts and respond appropriately to the emotional needs of others.

**Benefits**
- $65,000 base + super + uncapped commission with huge earning potential You will be discussing our innovative solution to small businesses, which is an untapped market
- Exceptional professional growth & professional development. You will be working with fantastic business leaders, with experience building extremely fast-growing scale up businesses from the ground up
- Hybrid working model - After your initial training period, provided you are hitting your goals, you would move to a flexible hybrid working model with the opportunity to work from home