Administration Officer

**Theatre Booking Clerk**

**North Shore Private Hospital, St. Leonards**

**Permanent full-time position**

**Join Us and You Will**:

- Grow your career in a supportive, nurturing environment
- Have access to flexible working practices
- Enjoy working as part of our close-knit, supportive team
- Play a critical role in our mission to deliver excellent customer service

**About the Role**

**Joining our team in this opportunity will see you provide comprehensive customer focused service to our doctors being responsible for all bookings for our 20 Main Operating Theatres.**

This role reports directly into the Peri-Operative Manager and will be critical to the successful operation of theatre complex and providing a high-quality experience for our doctors and patients.

**Key responsibilities of this job include**:

- **Responsibility of delivery the daily Operating Theatre List**:

- Timely and accurate management of doctor enquiries in relation to Operating Lists and Theatre requirements including proactive management of doctor leave
- Responsible for providing administrative support and assistance to the Peri-Operative Manager
- Work alongside medical staff and colleagues to ensure a smooth hospital experience for patients.

**About You**

**To succeed in this role, you will have prior experience working as a medical administrator you must be able to work Monday to Friday between 7:00am to 19:00pm.**

**You will enjoy working in a high performing team and where no two days are the same.** You will display an unwavering commitment to delivering customer service excellence each and every time and understand how to leave our customers with a professional and positive impression of our site, all in line with our Ramsay Core Values.

In addition, you will thrive in a fast-paced environment and demonstrate the ability to manage conflicting priorities. You will also have exceptional communication skills both verbally and in writing with the ability to engage with a range of stakeholders at all levels to achieve positive outcomes.

**You will also demonstrate**:

- Proven ability to work effectively in a team environment and independently as required
- Intermediate-advanced skills utilising the Microsoft office suite with ability to maintain data entry accuracy.
- Previous experience in theatre bookings or surgical medical administration
- Proven ability to work in a customer service focused environment
- Previous experience in a bookings coordination role (Desirable)
- Certificate in Medical Terminology (Desirable)
- Experience in hospital mainframe systems (Desirable)

**Remuneration**

**EA Grade 5 year 1**: On offer is base hourly rate ranging from **$35.34 + superannuation** based on experience level and qualifications, exclusive of penalties or allowances.

**What’s in it for you?**

**Professional Advancement**: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.

**Discounts**: Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.

**Health and Wellbeing**: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support.

**Leisure/Social/Financial**: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.

**About Our Hospital**

North Shore Private Hospital is a 313-bed acute surgical and obstetric facility which performs most surgical specialties including cardiothoracic, neurosurgery, orthopaedics, advanced general and colorectal, urology, spinal surgery, paediatrics and Robotic Surgery.

**Requirements**:

- _Must provide a _**National Police** check conducted within the previous 12 months
- According to the role, Ramsay may require a **Working-With-Children** check and **proof of immunisation** against infectious diseases, which may include Covid-19.

**To Apply