Customer Service Administrator

1 day ago

Brisbane, Australia Lotus People Full time

Join a friendly, close knit team offering additional wellbeing benefits
- A range of hours available inc. 7:30-3:30pm or 8:30-4:30pm
- Free parking on site

**About the company**: We've partnered with a distinguished and well-regarded supplier of an extensive range of medical consumables to both public and private hospital groups and specialist clinics. With an international shareholding and an unwavering commitment to excellence, our client sources products from leading global suppliers. Their core values encompass Integrity, Innovation, and Respect, and they take pride in their ability to anticipate market trends and offer agile and responsive service to their dedicated clientele.

**Duties**: Your responsibilities will encompass:

- Efficiently inputting customer purchase orders into their system.
- Professionally and confidently responding to customer inquiries.
- Offering administrative support as necessary, including aiding the Warehouse team.
- Assisting with order picking and dispatching.

**Skills & experience**: Previous experience in data entry would be an advantage alongside:

- Past experience in customer service or internal sales.
- Strong written and verbal communication skills.
- Exceptional negotiation and problem-solving capabilities.
- A keen eye for detail.
- Proficiency in time management and multitasking, with the ability to effectively handle conflicting priorities.
- The ability to cultivate and maintain positive customer relationships.
- Self-sufficiency and the capacity to work both independently and collaboratively within a small team.
- A strong commitment to maintaining confidentiality and adhering to policies and procedures.

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