Customer Service Administrator

2 weeks ago

Brisbane, Queensland, Australia Randstad Australia Full time

Join to apply for the Customer Service Administrator role at Randstad Australia

5 days ago Be among the first 25 applicants

Join to apply for the Customer Service Administrator role at Randstad Australia

Get AI-powered advice on this job and more exclusive features.

Our client is a leader in sustainable waste management solutions, delivering essential services that support businesses, communities, and the environment. As part of a company committed to innovation and sustainability, you'll be joining a team that values efficiency, customer satisfaction, and continuous improvement.

They are seeking a Customer Service Administrator to play a vital role in ensuring seamless service delivery. This is a dynamic position that requires strong attention to detail, problem-solving abilities, and a proactive approach to customer service. If you thrive in a fast-paced environment and enjoy working collaboratively, this role is for you.

About The Role

As a Customer Service Administrator, you will be the key point of contact for both new and existing customers, ensuring a seamless experience by managing service requests, resolving issues, and maintaining accurate account information. You'll work closely with internal teams to coordinate bookings, action service variations, and ensure smooth day-to-day operations. This is a fast-paced role that requires a proactive mindset, strong attention to detail, and the ability to build strong working relationships.

Key Responsibilities

  • Deliver exceptional customer service by addressing inquiries, resolving disputes, and proactively managing service requests.
  • Process service variations, new bookings, and account updates while ensuring accuracy in customer records.
  • Action credits and coordinate dispute resolutions, maintaining accurate records in the Waste Issues Register (WIR).
  • Support internal teams, liaising with Sales, Operations, and Management to facilitate effective service delivery.
  • Assign new business leads to the sales team and ensure smooth communication between departments.
  • Maintain a high level of professionalism and confidentiality when handling sensitive customer information.
  • Step in to support customer service operations in the absence of the Customer Service Supervisor or Sales Manager.
  • Liaise with Area Sales Managers (ASMs), Inside Sales Representatives (ISRs), and other stakeholders to ensure a smooth customer experience.
  • Proactively build and maintain strong working relationships with both internal and external customers.

About You
  • A customer-focused professional with strong communication and problem-solving skills.
  • Ability to manage multiple tasks while maintaining a high level of accuracy and attention to detail.
  • Experience in a customer service or administrative role, preferably in a fast-paced environment.
  • A proactive and solutions-driven mindset with a strong sense of accountability.
  • Confidence working with internal systems (training provided) and a willingness to learn.

This is an opportunity to be part of a company that values innovation, teamwork, and sustainability. If you're looking for a role where you can build strong relationships, solve problems, and contribute to meaningful work, apply now

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.Seniority level
  • Seniority levelNot Applicable
Employment type
  • Employment typeFull-time
Job function
  • Job functionSales and Customer Service
  • IndustriesConsumer Services

Referrals increase your chances of interviewing at Randstad Australia by 2x

Sign in to set job alerts for "Customer Service Administrator" roles.

Brisbane City, Queensland, Australia 1 week ago

Brisbane, Queensland, Australia 2 days ago

Herston, Queensland, Australia 1 week ago

Brisbane, Queensland, Australia 2 weeks ago

Carole Park, Queensland, Australia 2 days ago

East Brisbane, Queensland, Australia 3 days ago

Brisbane, Queensland, Australia 2 weeks ago

Archerfield, Queensland, Australia 2 days ago

Brisbane, Queensland, Australia 2 weeks ago

Brisbane, Queensland, Australia 6 days ago

Fortitude Valley, Queensland, Australia 2 weeks ago

Brisbane, Queensland, Australia 2 weeks ago

Brisbane, Queensland, Australia 1 week ago

Pinkenba, Queensland, Australia 1 day ago

Ipswich, Queensland, Australia 3 days ago

Brisbane, Queensland, Australia 2 weeks ago

Brisbane City, Queensland, Australia 1 day ago

Brisbane, Queensland, Australia 3 days ago

Brisbane, Queensland, Australia A$118,709.69-A$134,066.50 4 days ago

Brisbane, Queensland, Australia 1 week ago

New Beith, Queensland, Australia 1 week ago

Brisbane, Queensland, Australia 3 weeks ago

Eight Mile Plains, Queensland, Australia 1 week ago

Brisbane City, Queensland, Australia 6 days ago

Brisbane City, Queensland, Australia 3 days ago

Eagle Farm, Queensland, Australia 6 days ago

Brisbane, Queensland, Australia $71,150.00-$78,951.00 1 month ago

Rochedale South, Queensland, Australia 2 days ago

Brisbane, Queensland, Australia 2 weeks ago

Upper Mount Gravatt, Queensland, Australia 2 days ago

Brisbane, Queensland, Australia 2 months ago

Salisbury, Queensland, Australia 4 days ago

Brisbane, Queensland, Australia A$65,000.00-A$80,000.00 1 week ago

Salisbury, Queensland, Australia 1 week ago

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

  • Customer Service And Administration

    2 weeks ago

    Brisbane, Queensland, Australia Ptc Phone Tech & Comm Full time

    **About Us**:PTC Phone Tech & Comm are the market leader in all things Mobile & Tech Established in 2009 and still family owned to this day our specialty is Phone Accessories and Express Phone repairs. With a vision for the future and continuing to expand our brand and product range we have over 80 stores and no plans to slow down. Our product range consists...

  • Customer Service Administrator

    4 weeks ago

    Brisbane, Queensland, Australia Buscojobs Full time

    We are currently seeking a motivated and customer-focused administrator to support service operations in an upcoming temporary assignment based at Carole Park. This role is ideal for someone who thrives in a fast-paced environment, enjoys working collaboratively, and takes pride in delivering excellent service. With over 60 years of history, this is a...

  • Customer Service Administrator

    2 weeks ago

    Brisbane, Queensland, Australia beBeeAdministrative Full time $30,000 - $35,000

    We are currently looking for an Administration Officer to provide customer service support and administrative assistance.Key responsibilities include answering calls, responding to queries and performing various administrative tasks.The ideal candidate will have previous experience in a similar role, excellent communication skills and proficiency in...

  • Customer Service Administrator

    2 weeks ago

    Brisbane, Queensland, Australia O'Brien Glass Industries Limited Full time

    **Our **Adelaide **Glazing Branch is seeking a highly-motivated, enthusiastic and passionate Customer Service Administrator to deliver first class service to our new and existing customers.****About us**:At O'Brien, we put our customer at the heart of everything that we do, serving more than 300,000 Customers each year, 24 hours a day, 7 days a week, 365...

  • Customer Service Administrator

    2 weeks ago

    Brisbane, Queensland, Australia beBeeCareer Full time $45,000 - $60,000

    Customer Service TraineeWe are seeking a talented and organized individual to join our team as a Customer Service Trainee. This exciting opportunity provides the chance to combine your passion for customer service with your administrative skills, working with a global wholesaler and distributor of air-conditioning and refrigeration solutions.This entry-level...

  • Customer Service Administrator

    3 weeks ago

    Brisbane, Queensland, Australia Randstad Australia Full time

    Join to apply for the Customer Service Administrator role at Randstad Australia5 days ago Be among the first 25 applicantsJoin to apply for the Customer Service Administrator role at Randstad AustraliaGet AI-powered advice on this job and more exclusive features.Our client is a leader in sustainable waste management solutions, delivering essential services...

  • Customer Service Administrator

    2 weeks ago

    Brisbane, Queensland, Australia Troocoo Full time

    Join to apply for the Customer Service Administrator role at Troocoo2 days ago Be among the first 25 applicantsJoin to apply for the Customer Service Administrator role at TroocooGet AI-powered advice on this job and more exclusive features.A market leading Australian owned Transport and Logistics company is looking for their next Customer Service...

  • Customer Service Administrator

    2 weeks ago

    Brisbane, Queensland, Australia Persolkelly Full time

    PERSOLKELLY is seeking a passionate and reliable Customer Service Representative to join our client's Acacia Ridge office as part of their Customer Service and Administration Team.PERSOLKELLY is seeking a passionate and reliable Customer Service Representative to join our client's Acacia Ridge office as part of their Customer Service and Administration...

  • Customer Service Officer

    2 weeks ago

    Brisbane, Queensland, Australia Clayton'S Towing Service Full time

    **Capacity**: Full Time**Summary**:Permanent position with a well-established, reputable business in Nambour on the Sunshine Coast for a highly motivated individual.**Job ad**:**About the Company**Clayton's Towing Service is local to the Sunshine Coast and has been in operation for almost 50 years. We are a well established and reputable business that...

  • Customer Service Officer

    2 weeks ago

    Brisbane, Queensland, Australia Clayton'S Towing Service Full time

    **Capacity**: Full TimePermanent position with a well-established, reputable business in Nambour on the Sunshine Coast for a highly motivated individual.**About the Company**Clayton's Towing Service is local to the Sunshine Coast and has been in operation for almost 50 years. We are a well established and reputable business that provides essential services...