Customer Service Representative

1 week ago


Melbourne, Australia Robert Half Full time

Training provided for internal system used. Outbound calling to get reviews from previous customers and feedback. 50-60 calls per day. Log responses.

**The Company**

Our client is a reputable company within the retail industry who is seeking a Customer Service Representative to join their Melbourne team.

**The Role**

Your fit within the role will be dependent on your proven Customer Service experience with key responsibilities including:

- Call previous customers and get reviews for products.
- Outbound calling.
- Follow a set of questions to gain customer feedback.
- Log responses in internal system (training provided).
- Unlimited volume (50-60 calls per day).

**About You**

To be successful in the role, you will be someone with very strong customer service or administration experience and who is passionate about building relationships with others. You will also be an exceptional communicator on all levels, have a strong work ethic and the ability to work autonomously within a dynamic environment. Having a proven track record (2 years+) in customer service will be an advantage.

**What's on offer?**
- A dynamic and exciting role that will give you opportunities to build meaningful relationships.
- The support of a talented, highly energised team of professionals.
- A flexible workplace where work-life balance is encouraged.
- Exposure to work within the retail industry.

**To Apply**
- Robert Half Ltd is committed to equal opportunity and we value diversity at our company. We do not discriminate on the basis of categories protected under local law._



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