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Administration Officer
2 weeks ago
Posted: 29/07/2025
Closing Date: 12/08/2025
**Job Type**: Fixed Term
Location: Sydney
Job Category: Administration and Office
**Your new role**
As an Administration Officer, you’ll play a key role in supporting the Manual Calculations & Statements (MC&S) team to ensure a smooth and positive experience for our customers throughout their journey with CSC.
**Key Responsibilities**
- Respond to member and stakeholder enquiries via phone and written correspondence
- Monitor team inboxes and manage workflow to meet service standards
- Assist with reporting requirements by maintaining dashboards, compiling statistics and drafting reports.
- Assist with manual payments and data quality checks (entry, cleansing, processing)
- Maintain accurate records, including meeting minutes and audit reviews
- Draft procedures, templates and process documentation
- Collaborate with IT on system testing, bulk updates and process automation
- Contribute to continuous improvement by sharing ideas and updating procedures
**What you need to excel**
- Unrestricted full-time working rights for the entire duration of the contract
- High level of accuracy and attention to detail
- Well-developed analytical, investigative and problem-solving skills
- Proficient in using MS Word, Outlook, Excel with the ability to learn new systems quickly
- Excellent written and verbal communication skills
- Friendly, can-do attitude with a willingness to learn
**What will you get in return?**
- 12-month fixed term position with potential extension including flexible working arrangements
- Be part of a team that values teamwork, open communication and mutual support
- Grow your career with on-the-job training, personal development opportunities and exposure to a range of teams in CSC
- Enjoy a role that offers variety, critical thinking and team-based problem solving for those who love to investigate and make an impact
- Benefit from CSC’s commitment to excellence through the core competency framework which underpins all people processes to foster empowerment, continuous development, recognition, and a collaborative culture, ensuring you have the tools and support necessary to thrive and excel in your role.
**How do I apply?**
Please include your current CV and a brief cover letter. In your cover letter, please outline how you demonstrate:
- Curiosity and eagerness to learn
- Teamwork and collaboration
- Strong written and verbal communication
- Time management and ability to meet deadlines
- Problem-solving and investigative thinking
- Attention to detail
- **Applications close**:Tuesday 12**August 2025, 5:00 pm
- **Please note**: Agency submissions will not be considered for this position
**More about CSC**:
