Retail Customer Service Officer

2 weeks ago

Moorabbin, Australia Australia Post Full time

**Help us deliver like never before**

Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride.

**About the opportunity**

As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience. Every year around one million customers walk into one of our Australia Post Offices. It’s our retail teams who make sure that every experience they have is a great one. And while they do, they’re supported by a welcoming team, take part in ongoing training, and are guided on career development opportunities.

**Role Details**
- 20 hours per week after training, shifts rostered at: Moorabbin Business Centre, Bentleigh, Bentleigh East, Carnegie, Southland, Chadstone, Mentone, Oakleigh
- 4 Hour shift, 5 days per week, rostered in advance on days from Monday - Saturday with a variety of start and finish times between 8:00am - 6:00pm
- Extensive, supportive training on commencement, from Monday - Friday, a 5 hour shift daily for initial 8 weeks
- Pay rate $27.48 / hour increases to $29.37 / hour after approx. 3 months, + 12% Superannuation

**You'll be**
- Performing customer sales and service transactions with customers.
- Managing high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS).
- Conducting and processing a number of identity services transactions, including Australian Passport Interviews.
- Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities.
- Assisting customers with mail lodgements and associate costs.
- Building rewarding relationships with customers by understanding their needs.
- Assisting with administrative duties such as stocktaking and record maintenance.

**About you**- You’re friendly, enthusiastic and reliable and you love working in a team environment.- You’re ready to put the customer at the centre of everything you do to help make a difference in the community.
- Have experience in customer service and/or cash handling.
- Be fit to lift up to 16kgs of mail regularly and stand for your shift.

**How we'll deliver for you**
- We invest in you for the long-term, encouraging growth through delivering on our values of trust, inclusivity, empowerment and safety.
- Be part of a culture where everybody feels they belong, are valued, and can bring their authentic self to work every day.
- We invest in your personal wellbeing, recognise and reward you for your contribution to our success with Post Perks and more.

**We’re delivering together**

At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.

  • Retail Customer Service Officer

    1 week ago

    Moorabbin, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...

  • Customer Service Officer

    2 weeks ago

    Moorabbin, Australia Ausreo Pty Ltd Full time $60,000 - $80,000 per year

    Ausreo is Australia's leading independent manufacturer and supplier of concrete reinforcing products to the building and construction industry. We support and encourage our business partners to Build with Confidence and create value for our people, customers and shareholders. We are known for:Our agility to provide superior service and support to our...

  • Customer Service Officer

    2 days ago

    Moorabbin, Australia Ausreo Full time

    **Introduction**: Ausreo is Australia's leading independent manufacturer and supplier of concrete reinforcing products to the building and construction industry. We support and encourage our business partners to Build with Confidence and create value for our people, customers and shareholders. We are known for: Our agility to provide superior service and...

  • Customer Service Officer

    1 week ago

    Moorabbin, Australia O'Brien Electrical Full time

    **Join a fun and vibrant workplace.**: - ** Supportive, friendly & family orientated culture**: - ** Join a locally based, industry leading and reputable organisation**: - ** Work with a dynamic and supportive team**: - ** Benefit from career opportunities** **O'Brien Electrical Moorabbin **are seeking interest for a **Customer Service Officer.** We...

  • Customer Service Officer

    5 days ago

    Moorabbin, Australia Prestige Inhome Care Full time

    Never work on your Birthday again - enjoy a paid day off for your Birthday! - Exciting Reward and Recognition programs - Opportunities for professional growth & more Join our extraordinary team as a Customer Service Officer! **ABOUT US**: At Prestige, we're not just a care provider - we're a family committed to enhancing lives by delivering exceptional...

  • Customer Service Officer

    1 week ago

    Moorabbin, Australia Inject Full time

    Competitive base salary + Bonus Structure! - Regular full-time hours Monday - Friday dayshift. - Moorabbin Location **About CDK Stone** *** For 40 years CDK Stone has been the one to beat when it comes to providing total support to the stone industry. We are not only renowned for importing high-quality natural and servicing state of the art machinery...

  • Administrative & Customer Service Officer

    2 weeks ago

    Moorabbin, Australia Holmesglen Institute Full time

    **THE OPPORTUNITY** **Salary**:$60,416 - $65,237 per annum pro rata + 11.5% super (dependant on qualifications and experience). **Time Fraction**:Part-Time, 0.5 EFT**.**Flexibility to work school hours will be considered. **Location**:Moorabbin campus. **WWCC**: Appointment to this position is dependent on obtaining and maintaining an ‘employee’ Working...

  • Ecommerce Customer Service Representative

    4 days ago

    Moorabbin, Australia PUMA Full time

    **YOUR TALENT**: **WHAT WE’RE LOOKING FOR**: - Proven customer service skills, ideally in eCommerce or retail. - A calm, confident communicator who thrives in fast-paced environments. - Resilience to handle escalations while keeping the customer experience top-notch. - Strong multi-tasking and problem-solving skills with excellent written and verbal...

  • Retail Pharmacy Assistant

    7 days ago

    Moorabbin, Australia CW Retail Services Pty Ltd Full time $104,000 - $130,878 per year

    Start your career at Chemist Warehouse today Whether you're kick starting your career or looking for your next place to call home, come and join the 10th largest retailer in Australia and be a part of our house With access to professional development opportunities, attractive discounts across our luxury and everyday brands and much more.This is an exciting...

  • ecommerce customer service representative

    2 weeks ago

    Moorabbin, Australia PUMA Full time $40,000 - $60,000 per year

    SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your...