Customer Service Officer Moorabbin

13 hours ago

Moorabbin, Australia Prestige Inhome Care Full time

Rewarding, customer focused work
- Blended flexible WFH arrangements
- Opportunities for professional growth & more

Prestige Inhome Care’s vision is to be the provider of choice for tailored in-home care that always exceeds expectations. The organisation is committed to helping people remain in the comfort, security and familiarity of their own home for as long as possible.

**ABOUT THE ROLE**

Key areas of focus for this role include:

- Reception tasks including: office administration, walk in meet and greet
- Supporting continuous care and service improvement

**ABOUT YOU**

This role is centred around people and supporting predominantly both clients and care staff.
**We are looking for someone that has**:

- Excellent communication and interpersonal skills.
- Highly developed professional customer service.
- Demonstrated empathetic and approachable style whilst maintaining professional boundaries.
- Ability to exercise common sense and judgment in a sensitive service industry.
- Well-developed organisational and prioritising skills to meet deadlines.
- Demonstrated self-awareness and self-management ability.
- Computer literate for work processing and data base management.
- Proactive and focused on continuous improvement.
- Problem solver.
- Proven effective team member with the capacity and initiative to work independently when required.
- Conflict resolution.

**WHAT’S IN IT FOR YOU**
- Know that through your work you are making a difference in people’s lives
- Work with a growing business with a great reputation in the community and the industry
- Exciting Reward and Recognition programs
- Regular social events and functions to recognise your hard work
- Health and wellbeing initiatives
- Access to an employee assistance program
- Never work on your Birthday again - a paid day off for your Birthday
- Fun and enthusiast team culture

**HOW TO APPLY**

Our recruitment process requires to you hold a clear National Crime Check. Police check outcomes are considered in accordance with applicable legislation and standards. Furthermore, all applicants must have the right to work in Australia.

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