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Workforce and Scheduling Lead

2 weeks ago

Strathpine, Australia ONCALL Group QLD Full time

**ONCALL Group Australia is a leading provider in Disability and Community Support Services. Our vision is to be nationally recognised as the leading integrated community service provider, empowering people to live their best lives.**

ONCALL is currently seeking a Workforce and Scheduling Lead to be responsible for the ongoing management and monitoring of Supported Accommodation rosters.

**Why Join Us?**
- Work with a purpose-driven organization that directly impacts the lives of people with disabilities.
- Enjoy professional development opportunities and career growth.
- Be part of a dedicated, compassionate team.

**In this key role you will**:

- Ensure all supported accommodation rosters are consistently and appropriately staffed to a high level to provide reliable service delivery whilst meeting client plans.
- Maintain accurate and comprehensive record management for communications with employees regarding shift coverage.
- Regularly liaise with Managers, team members and employees to ensure the rostering needs and funding of the supported accommodation facilities are being met.
- Support and mentor Accommodation Schedulers to contribute to a cohesive team environment.
- Build and maintain effective and collaborative relationships with key internal and external stakeholders at all levels.

**To be successful you will need**:

- Significant demonstrated experience in scheduling shift workers and using rostering or time attendance systems.
- Strong computer literacy and ability to analyse and interpret data.
- Strong leadership skills and the ability to influence change and improvement.
- Demonstrated positive and flexible attitude with a willingness to take on a wide range of diverse tasks and adjust to competing priorities.
- Proven track record in building and maintaining effective working relationships with a range of stakeholders.
- Relevant industry background checks, or willingness to obtain them.

ONCALL Group Australia is committed to child safety, safeguarding and zero tolerance. We take seriously our responsibility to ensure the safety and well-being of all children, young people and adults we support. All applicants and employees must undergo mandatory screening checks. Only applicants with Australian Working Rights should apply. Indigenous Australians and Torres Strait Islanders are encouraged to apply.