Ict Training Lead

4 days ago

Gold Coast, Australia HAYS Full time

ICT Training Lead Opportunity

**Your new role**

The ICT Training Lead will consult with Business Process Owners, Functional Support Analysts, users and vendors to prepare training content and packaging for execution of ICT training programmes.

This position will also be required to lead P&C resources that are being assigned to provide the program with assistance.

Key Responsibilities:

- Develop a comprehensive framework for the delivery of high quality, targeted ICT training across the organisation.
- Conduct Training Needs Analysis with the OLU to identify skills gaps between current and desirable skill levels within the business and make recommendations to management with respect to the most appropriate program of ICT training and awareness.
- Develop and implement training programs (course design, preparation and packaging) for ICT Solutions and associated Council business processes and procedures and supporting policy, guidelines and procedures.
- Manage the continuous development and maintenance of training materials including manuals, handouts and exercises/scenarios in liaison with Business, Functional Support Specialists and OLU.
- Undertake continuous review and analysis of end-user requests for service to determine common skills gaps and issues, and develop training plans, courses, and awareness initiatives to address identified gaps.
- Manage the development and delivery of comprehensive training programs in both a formal (e.g. classroom) and informal (e.g. one-on-one) setting.
- Analyse and evaluate the effectiveness of training programs and learning outcomes with a view to continuous improvement of training content and course materials (online and physical)

**What you'll need to succeed**
- A tertiary qualification in information technology or information management and/or significant experience working in a senior ICT training role.
- A Certificate IV in Training and Assessment and/or training delivery experience in IT environment would be highly regarded.
- Demonstrable experience in the design, development and packaging of quality training materials for ICT Solutions.

Personal skills and attributes:

- Self-motivated, proactive and able to motivate staff and influence others in a desired direction to achieve positive outcomes.
- Has the capacity for drawing the best out of others, encouraging them to contribute and to identify personally with group and corporate objectives.
- An exceptional time manager and leader possessing a high level of communication and management skills. This would include having commitment and dedication to devoting the necessary time to fulfil the position requirements.
- Flexible and adaptable to different organisational cultures and new ideas. A commitment to developing and achieving individual and group performance objectives must be demonstrated at all times.

**What you need to do now**

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

2798332

  • Test Lead

    4 days ago

    Gold Coast, Australia HAYS Full time

    Exciting Test Lead Position within Government Sector! **Your new company** Work within an exciting state government organisation focusing on projects alongside key stakeholders. **Your new role** Responsibilities (not limited to the below): - Supports the implementation of quality testing methods to align with the organisation Testing Policy framework...

  • Ict Procurement Advisor

    2 weeks ago

    Gold Coast, Australia HAYS Full time

    Join a well established local council as an ICT Procurement Advisor. **Your new company** Hays Procurement is proud to continue our partnership with this prestigious local Council, known as an employer of choice on the Gold Coast. This Council’s Procurement function is one of the largest of its kind servicing a thriving local council remit and a range of...

  • ICT ServiceDesk Technician

    2 days ago

    Gold Coast, Queensland, Australia Rosebel Gold Mines N.V Full time $60,000 - $80,000 per year

    ICT ServiceDesk Technician Under general supervision, provide technical software, hardware and network problem resolution to all computer users by performing question/problem diagnosis and guiding users through step-by-step solutions; clearly communicate technical solutions in a user-friendly, professional manner; provide one-on-one end-user training as...

  • Senior Training Officer, Queensland Health

    2 weeks ago

    Gold Coast, Queensland, Australia Department of Health - Queensland Full time $80,000 - $120,000 per year

    Ready to be at the forefront of big, exciting change? Join us as a Senior Training Officer in the Integrated Workforce Management (IWFM) Program, where you'll play a vital role supporting the delivery of large-scale ICT enabled business change projects. You will proactively assess training needs and delivery of structured prerequisite eLearning and deliver...

  • Business Partner Procurement Ict- 59438

    6 days ago

    Gold Coast, Australia HAYS Full time

    Join a well established organisation who offer WFH options, attractive hourly rates and career development. **Your new company** *** Hays Procurement is proud to continue our partnership with this prestigious local Council, known as an employer of choice on the Gold Coast. This Council’s Procurement function is one of the largest of its kind servicing a...

  • Change Lead, Queensland Health

    2 weeks ago

    Gold Coast, Queensland, Australia Department of Health - Queensland Full time $104,000 - $170,000 per year

    Ready to be at the forefront of big, exciting change? Join us as a Change Lead in the Integrated Workforce Management (IWFM) Program, where you'll play a vital role supporting the delivery of large-scale ICT enabled business change projects. Based on-site within the implementing facility, you will build change capability by mentoring staff, while fostering...

  • ICT Officer

    6 days ago

    Sunshine Coast, Queensland, Australia Downer Full time $80,000 - $120,000 per year

    We currently have an opportunity for anICT Officerto join our Health & Education team and play a key role in ensuring the reliability, performance, and continuous improvement of Operational Technology systems that support critical business operations at the Sunshine Coast Uni Hospital. Reporting to the ICT Operations Supervisor, you'll help deliver...

  • Trainer Assessor

    2 days ago

    Gold Coast, Australia SDS Training Full time

    **SDS Training** is a leading RTO offering industry relevant training solutions in the Civil Construction, Rural, High Risk, Mining, Rail, Transport, Heavy Industry & Health sectors. **Requirements**:Excellent presentation and communication skills. Certificate IV Training and Assessing (Current) or - must be willing to obtain Relevant industry...

  • Ict Capability

    1 week ago

    Sunshine Coast, Australia Youi Pty Ltd Full time

    **ICT Capability & Planning Manager** **About Youi** At Youi, we don't believe in conforming to the status quo. We're not your typical insurance company - and that goes for our approach to both selling insurance and hiring our team. With over 1,800 employees, we have ambitious goals to keep growing and continue delivering awesome insurance solutions across...

  • Principal Technology Officer Ffs

    1 week ago

    Gold Coast, Australia Queensland Health Full time

    **The role**: Reporting to the Manager, you will be responsible for providing ICT technical expertise, support and administration across the main technical domains (End User Computing, Servers, Telecommunications and Networks) with a focus on Networks & Telecommunications, by maintaining the operational environment that supports the business. You will also...