As07 - Desktop Manager

1 week ago

Adelaide Region SA, Australia HAYS Full time

Exciting opportunity for a business needs/project focused Desktop Manager to support

**Your new role**

This service is also responsible for the ongoing evolution of SAPOL’s ICT capability through project support and delivery of change programs. It is largely IT focused but encompasses a specialist radio and technology capability, that includes laser and radar calibrations services.

The Manager Desktop Support will oversee the day-to-day operations of the desktop support team, planning, coordinating, and monitoring a high-quality customer-centric function that supports SAPOL and their various operations, sites, and services. This person will need to be a natural leader and mentor, who shows initiative and an autonomous ability to support, develop and upskill the desktop team and their service output.

This is a full-time, fixed term opportunity until the 17/07/24

**What you'll need to succeed**

Leadership and management skills with the ability to work with autonomously and delegate effectively

An ability to work with broad directions, improve service delivery, and undertake budget planning, financial management and workforce management functions.

Practical experience with procurement practices and undertaking of procurement activities.

Advanced analytical, strategic, innovative, and conceptual thinking skills

Successful record of identifying customer needs, developing service strategies, and providing quality customer services

Excellent oral and written communication skills, including an ability to impart information and communicate complex technical ICT concept to a wide range of audiences, including the development of documentation to a high standard.

**What you'll get in return**

**ASO7 Manager Desktop Support**

$106,512-$115,137 + Superannuation

SAPOL’s IS&T offer a hybrid working arrangement under the direction of the line manager.

**What you need to do now**

At Hays, we value diversity and are passionate about placing people in a role where they can flourish and succeed. We actively encourage people from diverse backgrounds to apply.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

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