Account Executive

2 weeks ago

Melbourne, Australia Marsh Full time

**Account Executive**

**What can you expect?**
An exciting opportunity has become available for a **Account Executive** to join our Affinity Practice.

Working within this highly successful, dynamic team of professionals, you will support colleagues by managing day-to-day aspects for designated small accounts geared towards motor and consumer products.

**We will count on you to**:

- Serve as the first point of contact for day-to-day communications with designated low-risk accounts, follow up on correspondences and work to strengthen and grow account relationships.
- Develops an understanding of client businesses by conducting account research, research on industry issues and preparing benchmarking studies for personal and team use.
- Supports colleagues by managing day-to-day aspects for designated small accounts and conducting ensuing account management tasks including: processing billing requests and gathering information for quotes, generating project calendars, liaising between internal senior professionals and accounts and organizing meeting logistics to ensure customer satisfaction.
- Mitigate account concerns or issues encountered, addresses problems in a timely manner and applies judgement as to when and what to escalate up to senior level colleagues.
- Report to senior colleagues on relationship satisfaction to ensure a mutual understanding both internally and externally.
- Develop and maintains a fluency in the Company's various service offerings to enrich work performed and develop sales capabilities.

**What you need to have**:

- A desire to continue developing your account management skills, industry contacts and technical knowledge
- Exceptional communication, influencing, and negotiation skills
- Good data analytic and excel skills
- Commitment to providing high level client service and the ability to operate in a team environment

**What makes you stand out?**
- Insurance experience within Corporate / Affinity brokerage
- Tier 1 FSRA compliance

**What is in it for you?**
- Become part of a global leader that has one of the strongest reputations in its industry:

- Enjoy the benefits of our highly regarded ‘wellness package’ including a health plan, staff discounts, salary continuance and more;
- Have access to the best in the industry training opportunities including study benefits and support

**About Marsh**:
**Marsh is an equal opportunity employer committed to embracing a diverse and inclusive work environment. We aim to attract and retain the best people regardless of their sex, marital/parental status, ethnic origin, nationality, age, background, disability, sexual orientation and gender identity.**

At Marsh we recognise that our people have different priorities and commitments. We are passionate about providing an inclusive workplace that supports all of our employees in managing those priorities, and we celebrate the diversity of all the family groups that make up our extended Marsh family.

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