Response Operations Manager

Location: Brisbane, Australia | Full-time |2 year fixed term contract_
- Must have valid work rights in Australia_
- Play a critical role in supporting humanitarian logistics operations during times of crisis.
- Develop solutions to logístical challenges.
- Contribute to the development of operational concepts and strategies in support of humanitarian responses.

**Contribute to a world where people, communities and the planet thrive.**

Tetra Tech International Development is a leading development consulting firm working with government, businesses, and NGOs to solve complex development challenges in the Indo-Pacific region. For more information please visit our website

**The opportunity**

As a Response Operations Manager, you will provide essential support in logistics coordination and operations during humanitarian responses. You will work closely with various stakeholders, including government agencies, NGOs, and international organisations, to ensure the timely and efficient delivery of humanitarian assistance. Your expertise will be vital in managing logistics processes, ensuring that supplies reach those in need quickly and effectively.

Reporting to the Humanitarian Response Lead, you will also be responsible for identifying logístical challenges and developing solutions to enhance operational effectiveness. Your role will involve collaborating with a multi-disciplinary team, contributing to the continuous improvement of logistics practices, and ensuring that HLC is prepared to respond to emergencies with agility and precision.

**The Program: Humanitarian Logistics Capability**

The Australian Department of Foreign Affairs and Trade (DFAT) Humanitarian Logistics Capability (HLC) facilitates the timely, effective, and flexible delivery of the Australian Government’s humanitarian assistance and emergency relief program around the world, providing high quality, multifaceted, flexible and responsive project management and humanitarian supply chain solutions in support of Australia’s Humanitarian Emergency Relief activities.

The goal of HLC is to facilitate humanitarian action that saves lives, alleviates suffering, and enhances human dignity during and in the aftermath of conflict, disasters, and other humanitarian crises. The HLC warehouse in Brisbane maintains the largest stockpile of prepositioned humanitarian emergency relief supplies within the Southern Hemisphere, with the capacity to respond to three simultaneous crises and can support at least 11,000 families - or 55,000 people.

The HLC maintains core capabilities to perform critical tasks across six functional areas: Logistics Planning and Coordination; Procurement; Warehousing; Shipping and Transport; Deployment Support and Technical Assistance and Program Management and integrates cross-cutting, thematic priorities of Gender Equality, Disability and Social Inclusion (GEDSI), Greening, Localisation, Innovation, Partnerships and Indigenous engagement into all operations and activities

Tetra Tech International Development, as the Implementing Contractor for the HLC, will work closely with DFAT, other Commonwealth response capabilities, international organisations and humanitarian partners to implement HLC operations and activities across all aspects of program management and delivery.

**Your role**
- Support the management of logistics planning and coordination activities, identifying challenges and providing solutions;
- Coordinate the transportation and delivery of humanitarian supplies to designated recipients both before and during a disaster;
- Maintain accurate records and reporting on logistics operations and partner needs;
- Collaborate with interagency representatives to track movements and ensure readiness for incoming shipments;
- Capture and share lessons learned to inform future logistics operations and enhance effectiveness; and
- Assist in the management of logistics processes, including procurement and inventory management.

**About You**

You are a proactive and solutions-oriented logistics professional with experience in humanitarian or international development contexts. Your ability to work collaboratively with diverse stakeholders allows you to navigate complex logístical challenges effectively. You possess strong communication skills and a commitment to operational excellence, ensuring that humanitarian efforts are well-coordinated and impactful.

**You will have**
- Experience in logistics coordination or operations within humanitarian or development settings.
- Strong analytical and problem-solving skills, with the ability to think critically and adapt to changing circumstances.
- Excellent communication and interpersonal skills, with the ability to engage effectively with stakeholders and work cross culturally.
- A commitment to inclusive and gender-responsive practices in humanitarian logistics.

For a complete position description, please click here.

Have questions or want to know more about the role, please co