Expressions of Interest

10 hours ago

Docklands, Australia Foxtel Group Full time

**Expressions of Interest (Melbourne) - Retention Representatives 2025**

**Location**: Docklands

Are you the go-to person amongst your peers for recommending the latest must-watch TV shows, dissecting the weekend’s big game, or critiquing the newest blockbuster film?

As a Retention Agent you’ll channel your passion for entertainment into daily conversations with our customers. You’ll reestablish their connection with the aspects of Foxtel they’ve valued & enjoyed over the years and uncover additional value in our premium content, products, and services.

In this role, you’ll serve as a trusted confidant for our customers, actively listening to their concerns and proactively resolving any issues they encounter. By demonstrating the benefits of retaining the Foxtel Service, you’ll influence their decision to stay ensuring they are making an informed decision, all while delivering an exceptional customer experience.

Your resilience, persuasive abilities, and genuine helpfulness will play a key role transforming conversations and leaving our customers feeling valued and enthusiastic about retaining their Foxtel subscription. Join us and embark on a journey of continuous growth and career development in the dynamic world of entertainment.

+ Progress your career by focusing on premium entertainment products and services, maximizing customer retention through engaging conversations.

+ Stay ahead of the curve in the dynamic entertainment industry, enriching customer experiences with your knowledge of the latest trends.

+ Transform call center interactions into meaningful connections, providing top-tier service with a friendly and understanding approach.

+ Effectively manage difficult conversations while utilizing your problem-solving skills to tackle customer issues head-on, offering tailored solutions and making a real difference.

+ Achieve new heights in your career by exceeding performance goals, embodying Foxtel’s values, and contributing to a positive and inclusive workplace culture.

**_To succeed in this role, you will need;_**

+ Be available to commence on the 7th or 28th of October

+ Demonstrated passion for entertainment, encompassing television, sports, drama, or movies, is highly valued.

+ A strong inclination towards delivering outstanding customer care.

+ Effective and passionate communication skills, allowing for flexible expression of ideas, are advantageous.

+ Proven ability to meet targets is desirable, alongside a resilient mindset capable of navigating challenges and adapting to changing conditions.

+ You must be resilient and adaptable to change

A career with us means working across one or more of our brands including Foxtel, Kayo, BINGE, Flash, Fox Sports and Foxtel Media. When you join, the Perks at Work are taken care of.

+ You’re part of Fox Flex
- our hybrid way of working with time spent working at home and from campus

+ Attractive leave entitlements - Paid parental leave program, a day off to celebrate your Birthday, Volunteer and Cultural Leave

+ Ergonomics allowance to help you set up your workspace

+ Access to LIVE events and FOXFIT Wellbeing classes

+ Access to either Free Foxtel or Hubbl and Discounted Broadband

**A note to recruitment agencies** - we have this role covered. There is no need to get in touch, we do not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes.

  • Expression of Interest

    3 days ago

    Docklands, Australia Fujitsu Full time

    **Expression of Interest - Consultant** **Melbourne** **We Are Fujitsu** We use technology to make happier lives. We are a global leader in technology and business solutions that transform organizations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and our...

  • Expressions of Interest

    10 hours ago

    Docklands, Australia Foxtel Full time

    **Expressions of Interest (Melbourne) - Retention Representatives 2025**: - **Job no**: 498022 **Work type**: Full time **Location**: Docklands **Categories**: Customer Are you the go-to person amongst your peers for recommending the latest must-watch TV shows, dissecting the weekend's big game, or critiquing the newest blockbuster film? As a Retention...

  • Expression of Interest: Defence Project Manager

    2 weeks ago

    Docklands, Victoria, Australia Mott MacDonald Full time $90,000 - $120,000 per year

    LocationDocklands, AustraliaCountryAustraliaContract typePermanentWork patternFull TimeMarketDefence and securityDisciplineProject programme and commercial managementJob ref10644Recruiter contactRodger ZhaoBrilliant people trusted to do brilliant thingsMott MacDonald is a vibrant and forward-thinking engineering, management, and development consultancy....

  • Early Years Leader Secondment Role, Docklands, The Harbour

    2 weeks ago

    Docklands, Victoria, Australia Gowrie Victoria Full time $90,000 - $120,000 per year

    Job DescriptionAre you ready to take the next step in your career with Gowrie Victoria? We are seeking an individual to step into the secondment role of Early Years Leader at The Harbour until the end of this year. To submit your Expression of Interest, Click the 'I'm Interested' button and upload your CV with a brief cover letter outlining how your skills...

  • Early Years Leader Secondment Role, Docklands, The Harbour

    2 weeks ago

    Docklands, Victoria, Australia Gowrie Victoria Full time $90,000 - $120,000 per year

    Are you ready to take the next step in your career with Gowrie Victoria? We are seeking an individual to step into the secondment role of Early Years Leader at The Harbour until the end of this year. To submit your Expression of Interest, Click the 'I'm Interested' button and upload your CV with a brief cover letter outlining how your skills and...

  • Legal Counsel

    2 weeks ago

    Docklands, Victoria, Australia Port of Melbourne Full time $90,000 - $120,000 per year

    ABOUT THE COMPANYThe Port of Melbourne is Australia's largest maritime hub for containerised, automotive and general cargo. It is a key economic asset for businesses and people across Victoria and Australia. Port of Melbourne's assets under management include significant port land, wharves and channels servicing one of the nation's key trade gateways.In...

  • Korean Bbq Buffet

    1 week ago

    Docklands, Australia Seoul Garden BBQ Full time

    Newly opened Korean BBQ Buffet, is seeking floor staffs for a busy venue. If you: - have beverage making experience - willing to work as a team - passionate about providing quality food - have knowledge in safe food handling practises - is customer focused - able to work in a fast pace environment and very switched on Send us your resume express your...

  • Korean Bbq Buffet

    1 week ago

    Docklands, Australia Seoul Garden BBQ Full time

    Newly opened Korean BBQ Buffet in Docklands is seeking kitchen staff in hot food, food preparation, and dish washing. If you: - have at least 1 year kitchen food prep, fryer, dishwashing experience - willing to work as a team - passionate about providing quality food - knowledge in safe food handling practises Send us your resume express your interest to...

  • Account Executive

    1 week ago

    Docklands, Australia Marsh Full time

    **Account Executive** **What can you expect?** If you have a passion for client service, some general insurance experience and an interest in developing your professional financial services career through ongoing learning and progression opportunities, we would love to hear from you. **What is in it for you?** Marsh strongly believes in “Feeling...

  • Strategic Initiatives and Delivery Leader

    2 weeks ago

    Docklands, Australia Mercer Full time

    **Strategic Initiatives and Delivery Leader** We are seeking a talented individual to join our Pacific Investments team at Mercer. This role will be based in Sydney or Melbourne. This is a hybrid role that has a requirement of working at least three days a week in the office. **We will count on you to**: - Drive business transformation and lead strategic...