
Duty Manager
8 hours ago
**About the role**
**What do we have to offer**
- Attractive salary - $90,000
- Annual Meal Card Allowance
- Free Gym Membership
- Accor Accommodation Discounts Worldwide=
- Discounts on food and beverages
**Responsibilities**
As a Duty Manager, you'll lead the way in ensuring smooth operations, exceptional customer experiences, and a safe, welcoming environment for all that enter Southport Sharks.
Additionally, a Duty Manager will:
- Lead the team during shifts and oversee operations.
- Handle customer inquiries and resolve issues quickly.
- Ensure a safe, secure, and welcoming environment.
- Manage security, emergencies, and compliance with liquor and gaming regulations.
- Complete nightly operations and entertainment reports.
- Safeguard club assets like cash, tills, and safes.
- Act as Chief Fire Warden during emergencies.
**Required Skills, Experience & Qualifications**
- Experience as a Clubs Duty Manager is advantageous.
- Management or supervisory experience in the hospitality or clubs industry.
- Proficiency with cash handling.
- Outstanding customer service skills and the ability to handle patrons professionally and courteously.
- Personable and trustworthy with staffing matters.
- Working knowledge of Keno, TAB, and gaming machine operations.
- Thorough knowledge of the QLD Liquor Act, Gaming Act, Food Safety Act, Fair Work Act, Anti-Money Laundering and Counter-Terrorism Financing Act, Club Industry Award, and other legislation relevant to licensed venues.
- RMLV
- Liquor Approved Managers License
- Police Check
- Blue Card
**Experience as a Duty Manager in similar-sized club in South East Queensland is a big advantage
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