Aps 5 Secretary Support Officer

1 week ago

Sydney, Australia Department of Veterans' Affairs Full time

Salary Range: $88,923 - $92,670 + Attractive Superannuation
- Contact Officer: Rebecca Muller on (03) 9284 6223

Client Operations Support Section is looking for an ASP5 to occupy the position of Secretary Support Officer.

This role will also include supporting the Feedback Management Team when required.

The occupant of this position will work in a small team, with operational and administrative oversight provided by the Assistant Director.

**Duties**
- Provide high quality support to the team including mailbox management, collating records and maintaining registers.
- Supporting the development and streamlining of operational processes and procedures for increased business efficiency.
- Assisting to manage, coordinate and respond to client feedback via the Departments CFMS including the allocation of team tasks as directed.
- Contributing to the management and coordination of requests for client information, and the production of associated documents.
- Work collaboratively and be a coordination point to meet business priorities.
- Provide support in the development, coordination and distribution of reports, briefings, papers, submissions and correspondence for use in both internal and external decision-making forums.
- Provide assistance and support in a range of organisational quality improvement activities.
- Support an environment that encourages a willingness to adopt participative work place practices in line with policies of WHS, Workplace Diversity and the Australian Public Service values, Employment Principles and the APS Code of Conduct.
- Contribute to staff development training and On the Job Training (OJT) where required.
- Other duties as determined to support business operations outcomes.

**Eligibility**
- Under section 22(8) of the Public Service Act 1999, employees must be Australian citizens to be employed in the Australian Public Service (APS).
- All applicants external to DVA offered employment will be required to successfully undergo a pre-engagement screening check, even if they have a security clearance. The screening check is conducted in accordance with the Australian Government Protective Security Policy Framework requirements.

**Notes**

Where a non-ongoing position is offered, the role will be filled for an initial specified term of up to18 months.

A merit pool of suitable applicants may be created which may be used to fill future ongoing and non-ongoing vacancies should they become available over the next 18 months.

DVA is committed to improving the data skills and capability of our workforce to underpin our goal of becoming a leading data-driven organisation.

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