Account Manager

We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact.

**About the team**:
Coles 360 is all about connections. It’s how we connect with customers at every turn of their lives. It’s how we use the power of Coles’ shopper data to maximise that connection. It’s how we partner at levels to drive more meaningful campaigns and measure the impact they create. Coles 360 combines the power of customer connections, media connections and partner connections to offer brands a one-stop media solution.

**About the role**:
We’re looking for an Account Manager to join our dynamic Coles360 team. This role is at the forefront of retail media, supporting our client partners to scale and grow our agency and brand portfolio. You’ll work across major agency holding companies like GroupM, OMG, and Publicis, as well as directly with brands, managing delivery, execution, reporting, and campaign analysis.

**Why Apply?**:
Retail media is one of the fastest-growing landscapes in the country, and at Coles360, you’ll have the opportunity to work with one of Australia’s most iconic brands, leveraging access to enormous data and expertise. You’ll join a supportive team with a great culture that is scaling fast, with over 120 specialists and growing.

**Applications close 22nd January**

**What You’ll Do**:

- Provide sales support to two Client Partners in Melbourne and Sydney.
- Deliver and execute campaigns with a focus on excellence and results.
- Create reports, analyse performance, and articulate outcomes.
- Support the upselling and cross-selling of Coles360 solutions to existing clients, organically increasing revenue.
- Work cross-functionally with product, analytics, strategy, and analyst teams.
- Manage online campaigns (e.g., programmatic and social) while gaining exposure to offline and in-store trade assets.

**About you and your skills**:
You’ll have 2 - 3 years of experience in a media agency, publisher, or brand-side media team coming from an account management, digital coordinator, strategist or business partner role.
With a proven understanding of programmatic and social-led campaigns, you’ll have exposure to data-led activation and working with large datasets.

**You’ll also have**:

- A delivery-focused mindset
- Strong attention to detail
- Ability to connect the dots to identify opportunities
- Analytical and reporting skills
- Commercial acumen
- Strong presentation skills
- Ability to network across teams.

If you’re ready to take the next step in your media career and thrive in a role that blends account management, data, and campaign execution, we’d love to hear from you

LI-MAR

**What’s in it for you?**:

- **
Flexible working options**:We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
- ** Office perks**: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
- ** Discounts**:Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
- ** Reward through recognition**: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
- ** Opportunities for learning and development**: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
- ** Paid parental leave**: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
- ** Investment in your future**:Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.

**About the recruitment process**:
Job ID: 139920

Employment Type: Full time