Assistant Digital Brand Manager

6 days ago

Chatswood, Australia Oporto Full time

Make a real impact with one of Australia's iconic QSR Brands
- Hybrid working environment.
- Opportunity to influence the way the role impacts the business.

**About Us**
Here at
**craveable brands.** we operate over 580 restaurants across 3 iconic Australian chicken brands; Red Rooster, Oporto and Chicken Treat. Combined, our restaurants employ over 12,500 employees and serve over 1 million customers a week. Andwe’re growing

Now, more than 30 years later, Oporto has over 180 restaurants across the country. Using modern restaurant designs, clear focus on the customer experience, a loyalty program, marketing engagement and ongoing social media campaigns, Oporto are ensuring they maintain their image as a young, engaged and dynamic brand.

The Oporto Marketing team drive the success of the brand through the design, support, and implementation of the strategies that underpin our ability to connect with our customers that are food fanatics like us.

**What this opportunity will have you doing**

This opportunity will primarily focus on the management and optimisation of key digital channels through Oporto’s digital transformation, including:

- The re-launch of our eCommerce platform
- Re positioning and rolling out our Loyalty platforms
- Driving Delivery channel partner growth

Key to this will be your ability to analyse, report and recommend continued optimisation of multi layered customer journeys. This will include the ability to own the convenience channel content and customer journey management including menu, design, UX, kiosks, table ordering, skip the queue etc.

You will be working with the broader Brand Team and Craveable Digital Marketing team to formulate and support implementation of the digital strategy across all owned and paid digital channels. In addition to this there will be the requirement for development of consumer facing promotions to drive continued acquisition and retention.

**What you’ll bring to the table**

Technical Skills:

- Exposure to eCommerce platforms
- Tableau experience is desirable but not essential
- Salesforce
- If you do not have formal exposure to the above have the enthusiasm to learn

Competencies:

- Project Management experience
- Analytical skills and a good level of comfort with data.
- Cross-collaboration (comfort dealing with a broad range of stakeholders, external and internal).
- Comfortable to present and communicate with confidence

Nice to have:

- QSR, Food, FMCG industry experience desirable but not essential.
- Degree or diploma in Business or Marketing would be great and specialising in Digital would be a big plus.
- Passionate about all things brand and can articulate what a brand is.

**We offer**:

- Free food for your best foodie critic opinions
- Paid Good Deed days supporting your fave charity
- Extra day of leave in your birthday month to celebrate
- Summer Working Hours so you can make the most of the warmer weather
- Flexible hybrid work model
- what works best for you and your team
- 18 weeks paid parental leave to reduce financial stress for new parents
- Career development portal just for you
- Discounted gym membershipand health insurance

At

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