Supervisor, Front Office

6 days ago

Manly, Australia Travel + Leisure Co. Full time

8 South Steyne, Manly, New South Wales, Australia, 2095- Guest Services- Part Time**We Put the World on Vacation**

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.We have a fantastic opportunity for a **vibrant** and **energetic individual**to become a valuable member of our team as a Front Office Supervisor. As the initial point of contact for our guests, you will play a **vital role** in our Front Office Operations.

This **Part Time** position offers flexibility with a diverse range of shifts on a rotating roster.

**WHAT YOU WILL BE DOING**:

- Responsible for the daily operations of Front Office.
- Attend to check-in and check-out of guests in an efficient manner.
- Manage the guest room inventory and accounts in line with hotel procedures.
- Assist guests with requests and creating memorable experiences by sharing your hotel and local knowledge.
- Engage in effective service recovery seeking resolutions to ensure positive outcomes.

**YOUR EXPERIENCE AND SKILLS INCLUDE**:

- Experience working in a similar a hospitality/customer service environment is preferred
- **Excellent**verbal and written communication skills
- A **passion**for providing exceptional customer service through the handling of reservations, reception duties, guest activities and general administration
- Advanced **Proficiency in Microsoft Office**(e.g. Word & Excel) with strong computer skills
- The ability to **work autonomously**:

- Professional appearance and telephone manner
- A demonstrated **commitment**to be part of a positive team

**WHAT IS IN IT FOR YOU**:

- Work your way with part time hours and flexible working arrangements
- **Beautiful lifestyle location**:

- Flexible, fun and rewarding work environment
- Fantastic career and training opportunities
- Join a global leader in hospitality with industry benefits across the globe
- Unlock **worldwide benefits**on accommodation, dining, lifestyle and more

If you're **driven**, **committed,** **reliable**, and excited by the chance to utilise your experience and personality to deliver **exceptional service**, then we would love to hear from you

**Where Memories Start with You**

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

Job Requisition: R-100643

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