Regional Online Business Manager

We put the same vision into optimizing the online user experience as we do in creating game-changing products. This is where our E-Business professionals come into their own. They are industry experts on emerging technology. They manage the development, implementation and coordination of cutting-edge internet marketing strategies while driving merchandising product placement, pathing, promotion and content to optimize conversion and consideration. The team also leads on campaign management, product launch, online merchandising and end-to-end conversion.

Premier is Dell's Commercial Online platform delivering eBusiness outcomes globally. The Online Business Manager is an essential resource delivering the platform and service to customers and internal stakeholders.

Join us as Regional Online Business Manager on our APJ Commercial Online team in Sydney/Singapore to do the best work of your career and make a profound impact.

What you’ll achieve

As a Regional Online Business Manager, you will be responsible to programmatically identify opportunities on a set of APJ Strategic accounts to drive customer online adoption, maintaining and improving superior online customer experience and supporting Dell sales organization to find best online solutions, across all business verticals and routes to market. This position requires driving specific online initiatives which entails working jointly with Dell internal teams and Dell's senior leadership to maintain high customer online experience and communicating key programs to drive Online growth.

You will:

- Evangelize and pitch the Online value proposition and deliver eCommerce solutions to our customers, sales teams and stakeholders
- Leveraging data to drive actionable insights to lift purchase value & frequency of the Strategic accounts
- Develop plans and schedules based on prioritization including requirements, tasks, review points and reporting
- Act as a liaison between sales, customer, and other cross functional business partners to enable online platform and drive utilization of the commercial online platform
- Develops internal processes, governance and workflow to best serve all stakeholders end-to-end through the quote to order lifecycle
- Identify and recommend future architectural and technology enhancements to drive a world-class eCommerce site. Works with the development team for implementation and testing of all new functions/features.
- Define, measure and execute activities against online KPIs, delivering programs to meet financial goals

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:
Essential Requirements
- 8+ years of related experience
- Experience in B2B eCommerce with solid track record of managing regional complexities and nuances
- Experience in leveraging and influencing available resources to drive and motivate those around you towards achieving a common goal, including Sales executives
- Strong interpersonal communications skills with clarity of thought, communicate with optimism and respect. Active change catalyst with solid track record of program management preferred.
- Strong analytic and problem-solving skills. Ability to turn data into insights that lead to improved business performance
- Strong customer orientation, excellent business etiquette and an excellent work ethic to meet the highest standards of customer engagement

Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life — while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here.