Assistant Content Writer, Frenchs Forest, Australia

**About Us**

We’re on a mission that needs the right humans to help make it happen. We LIVE to help people discover and enjoy the awesome sport of cycling. Our aim is to be Australia’s #1 Online Bicycle Retailer and provide our customers with excellent service and support on our products.

We love to break through old norms, to get bikes and products to our customers quickly and to have a laugh through the good and challenging times. We also have heart and want to improve the environment that as an industry we love to enjoy.

While the Australian office was founded in 2011, we’re global in our approach and presence and have fostered a culture where everyone can make a difference as we work together to make great things happen.

We have a genuine focus on nurturing our team with perks like flexible work arrangements, generous staff discounts, a commitment to ongoing learning and internal career progression across our international footprint.

While we have over 80 staff located across Australia, Asia, United States and Europe. This role is based at our headquarters in Frenchs Forest, Sydney. Our team here works from Monday to Friday so that we can ride bikes on the weekend

**What you'll do**

The Bikes Online** Assistant Content Writer** is responsible for writing and uploading accurate product page content to the website.

You will receive new product briefs from our Product Buying team and be responsible for creating product page descriptions that communicate the key selling points of each product, ensuring all information is accurate. You will work closely with our Website team to ensure the approved product pages are uploaded onto our website on time and without mistakes.

As a key member of the content team, your keen attention to detail will build customer trust and engagement. Responsibilities include but are not limited to:

- Product pages - Create suitable product descriptions that accurately represent all BikesOnline products, from bikes to products & accessories.
- Interdepartmental cooperation - Work alongside the website and products & accessories team, ensuring deliverables are accurate and uploaded in a timely fashion.
- Brand voice - produce written content that aligns with relevant style and tone of voice, ensuring consistency amongst all digital platforms.
- Other tasks as required

**What you'll bring to the team**
- 2+ years' experience in copywriting, journalism or similar role
- Broad exposure to cycling industry and international cycling brand awareness
- Aware of the latest trends within the biking industry
- Demonstrated creativity, with the ability to develop original content that generates engagement & sales
- Exceptional written and verbal communication skills
- Organised, with the ability to multitask and work under pressure or tight deadlines
- Highly computer literate with basic knowledge of HTML
- Familiar with Content management systems and effective in using Google suite, Asana, Slack and e-commerce platforms like Neto
- Self-driven, with high standards of quality

**What you'll get**
- When you embark on your journey with Bikes Online, you’re not only joining a close-knit community, but contributing to a dynamic and rapidly expanding industry - sparking new found creativity and innovation._
- We both welcome and value employee perspectives, as inclusivity and collective contribution are the foundations of our culture._
- If you’re passionate about bikes, that’s amazing However, if not, our wealth of knowledge will allow you to absorb new skills._
- From personal development to career opportunities - we invest in our people and culture, providing a safe, trustworthy, and flexible work environment._
- We encourage you to be inquisitive, be yourself, and join the Bikes Online family_

**What we believe in**
- Creating a friendly working environment - you should enjoy where you work
- Taking responsibility
- Customer experience is everything
- Keep learning and growing
- Developing, maintaining and improving processes

**How to apply?**
- Permanent working rights in Australia;
- 2+ years relevant experience; and
- Extensive knowledge of bicycles and the industry