Broker Support Manager

2 days ago

Melbourne, Australia Commonwealth Bank Full time

**You are ambitious**:

- **We value career progression**:

- **Together we can help drive sustainable growth for our clients**

**See yourself in our team**

Our Third Party Banking colleagues are the face of Bankwest and spend their day working directly with our third parties to help our customers achieve their financial goals. Recognised by their smiles and enthusiasm, they have a genuine passion for living the Bankwest values, delivering exceptional customer service and building long-lasting relationships.

**Do work that matters**

In Third Party Banking we view growing business and managing risk as equally important. This focus allows us to deliver the best possible customer outcomes, whilst making a significant contribution to the success of Bankwest.

As a Broker Support Manager you will work within the Third Party Broker Distribution Team, closely with the Broker Development Manager and State Manager to build, develop and maintain excellent broker relationships.

**More specifically, you'll**:

- Work with BDMs to grow and maintain excellent relationships with key broker segments.
- Implement plans to improve relationships and grow portfolio.
- Work with broker partners to improve submission quality and conversion to enhance customer experience, adhere to responsible lending practices and ensure ethical behaviour.
- Work with internal stakeholders to collaborate on policy, process and product.
- Provide education and training to brokers on Bankwest policy, process and products.
- Respond to all enquiries promptly within an agreed timeframe.
- Report all operational risk events, compliance and occupational health and safety breaches or potential events and breaches you become aware of;

**We **want **to **hear **from **you **if **you have**:

- Lending background and experience.
- Evidence of superior customer service and focus.
- Excellent communication skills.
- Strong organisational skills, with the ability to prioritise.
- Knowledge / experience of broker industry is desirable.

We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.

Advertising End Date: 23/10/2024

  • Broker Onboarding Specialist

    2 weeks ago

    Melbourne, Victoria, Australia Connective Broker Services Full time $60,000 - $90,000 per year

    Broker Onboarding SpecialistPermanent full-time opportunityA strong and high performing cultureHybrid working arrangementsAbout usConnective is Australia's largest and most innovative mortgage and asset finance aggregator and the preferred choice for leading brokers. Our customers are mortgage and asset finance brokers and we are driven to be the business...

  • Principal Finance Broker

    9 minutes ago

    Melbourne, Victoria, Australia Better Broker Co Full time $100,000 - $120,000 per year

    Are you an experienced finance broker generating $25,000+ in monthly commissions but only taking home around $9,000?If you're tired of building someone else's business for a 20% commission split, this is the sign you've been waiting for. This is not a job offer; it's a launchpad for your own business, powered by a brand and a platform built for top...

  • Business Support Partner

    4 days ago

    Melbourne, Australia Community Broker Network Full time

    **About Community Broker Network (CBN)**: CBN is one of the largest authorised broking networks in Australia. With over 300 businesses and service providers, spread across both metropolitan and regional areas. At CBN we are intensely focused on supporting and guiding the communities in which we operate. Our purpose is to empower our authorised brokers in...

  • Connective Lending Manager

    1 week ago

    Melbourne, Victoria, Australia Connective Broker Services Full time $90,000 - $120,000 per year

    • Join a business that is an award-winning lender as a white label lending manager• Competitive salary + car allowance + super + commissions• Exciting role in a dynamic and successful team• Become a business Development sales expert in Connective's White Label lending solutionsPromote our white label mortgage products, build broker trust and grow our...

  • Software Engineer

    2 weeks ago

    Melbourne, Victoria, Australia Broker Loop Full time $120,000 - $180,000 per year

    About Broker LoopBroker Loop builds agentic AI for insurance brokers that removes manual workflows and speeds up quoting, intake, and follow up. Our platform integrates real-time voice, SMS, email, and internal systems to capture compliant data, trigger next steps, and keep teams in flow.The roleYou will design and build production systems across our voice...

  • Broker Administration Support

    1 week ago

    Melbourne, Australia Aon Corporation Full time

    Posting Description: - Provide administration support to our Insurance Brokers - Entry level role - kick start or progress your insurance career - Hybrid role - work from home and the Aon office **Broker Administration Support** The Insurance Administration Support is responsible for various insurance client service support tasks including administration...

  • Broker Support

    37 minutes ago

    Melbourne, Victoria, Australia Randstad - Banking & Financial Services Full time $60,000 - $80,000 per year

    Join a dynamic team as a Parabroker. In this essential role, you will be the backbone of a broking team, handling the crucial pre-submission and post-submission tasks that ensure a smooth and efficient lending process. This position is perfect for a highly organised and detail-oriented professional who thrives in a fast-paced environment and is committed to...

  • Insurance Broker Admin Support

    1 week ago

    Melbourne, Australia Blake Oliver Consulting Full time

    Craft Peace of Mind: Architect insurance policies with precision. - Operational Wizard: Coordinate seamlessly, empowering brokers for client success - Tech-Driven Efficiency: Revolutionize admin processes, stay ahead in insurance. **About Us**: Join our dynamic team as an Insurance Broker Back-of-House Administrator and be a crucial part of our mission to...

  • Broker Monitoring Manager

    1 week ago

    Melbourne, Australia REA Group Full time

    Bring your continuous improvement mindset and people leadership experience to the forefront in this role- Experience Hybrid working arrangements in a flexible environment- Permanent role based in Sydney or Melbourne We're REA - REA Group is not your average digital business. From humble beginnings in a garage in Melbourne’s east in 1995, we have grown...

  • Mercury Sales Specialist

    2 weeks ago

    Melbourne, Australia Connective Broker Services Full time

    **Mercury Sales Specialist** - Support sales staff in elevating and growing their client relations - Challenge yourself in this dynamic sales environment - Grow your career with Australian Broking Awards 2021 Aggregator of the Year We are seeking a sales and service professional to join our exceptional team in Melbourne. A perfect opportunity for an...