Product Support Advisor Mining Area C

1 day ago

Perth, Australia WesTrac Full time

**WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to achieve amazing outcomes.**

Due to expansion and accumulation of more machines and customer requirement, we have one site based role for _two_ **Product Support Advisor's** to join the team; servicing the **Mining Area C (BHP)**, which is an iron ore mine located in the Pilbara region of Western Australia, 92 kilometres west-north-west of Newman.

Here you will maximise operation time and product reliability by providing maintenance support and technical support issues.

This is a hands-on role (but less tool time) which require you to carry out diagnosis, repairs and maintenance on customer Caterpillar equipment. As an Advisor you will also be required to undertake regular equipment inspections leading by safe working practices and lifesaving rules.

This would suit a previous Field Service Technician, with good product knowledge. An opportunity where you can offer your expertise and a work ethic that will be conducted in a collaborative, team environment with a strong focus on safety.

**Location**:

- BHP, Mining Area C, Pilbara Region

**Roster**:

- FIFO - 8 days on, 6 days off, dayshift only. 12.5hr shifts inclusive of 30 mins meal break

**To be successful the following is required**:

- Australian-recognised Heavy-Duty Trade Certificate with post trade experience.
- Prior Field Service or Regional Mine site experience maintaining similar fleet type is highly desired
- Customer relationship building skills
- The ability to advise, whilst train, offer good customer service and jump on the tools when needed.
- Previous working product knowledge with Caterpillar products is highly desired
- Sound maintenance and repairs experience with Large Trucks, Loaders, Dozers and Graders.
- Be well aligned and exhibit WesTrac’s SPARC values of Safety, Pride, Accountability, Respect and Customer.
- Current Forklift Licence, EWP, Dogging & Basic Rigging, Working at Heights

**What we offer**:

- An opportunity to get a $3,000 referral bonus as part of our Recommend and Spend program.
- Day shift only. Flights to site ex Perth, accommodation/food provided
- PSA allowances
- Job security with a consistent pipeline of work.
- Unrivalled training and development via The WesTrac Institute.
- Fantastic team environment and inclusive work culture.
- Made for More Rewards program with discounts at retailers like Woolworths, Caltex, Apple, Crown, Qantas and many more.
- Paid parental leave, discounted health insurance, income protection insurance, and salary sacrifice options.

**If you are interested in taking your career to the next level with WesTrac click the ‘Apply’ button today**
- WesTrac is an endorsed employer for women via WORK180 - who have reviewed our policies, processes, and initiatives to certify that we are an organisation that supports diversity, inclusion and equality_

**Job# 884646

  • Product Support Advisor

    1 week ago

    Perth, Australia Sandvik Full time

    Sandvik Mining and Rock Solutions Product Support Advisor (FIFO) - Kewdale, WA The role As Sandvik continues to i - Sandvik Mining and Rock Solutions - Product Support Advisor (FIFO) - Kewdale, WA The role - As Sandvik continues to increase its presence in Surface Mining we are now looking for a Product Support Advisor to join our WA site-based team...

  • Mining Specialist

    2 weeks ago

    Perth, Western Australia Hexagon Mining Full time $80,000 - $120,000 per year

    The Company:We are Hexagon. At Hexagon, we do not just measure the world – we define its future. As the global leader in measurement technologies, we provide the confidence that vital industries rely on to build, navigate, and innovate.Hexagon Autonomous Solutioncomprises of three divisions: Agriculture, Autonomy & Positioning and Mining.Mining:One...

  • Product Specialist Mining Technology

    1 week ago

    Perth, Australia Hexagon Mining, Inc. Full time

    **The Company**:We are Hexagon. At Hexagon, we do not just measure the world - we define its future. As the global leader in measurement technologies, we provide the confidence that vital industries rely on to build, navigate, and innovate. We bridge the physical and digital worlds with cutting-edge metrology, reality capture, and positioning solutions -...

  • Product Support Advisor

    4 weeks ago

    Perth, Western Australia Austin Engineering Ltd Full time

    1 day ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Austin Engineering Ltd provided pay rangeThis range is provided by Austin Engineering Ltd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeA$145,000.00/yr - A$156,000.00/yrDirect message...

  • Senior Mine Planning Specialist

    4 days ago

    Perth, Western Australia Hexagon Mining Full time $120,000 - $180,000 per year

    The Company:We are Hexagon. At Hexagon, we do not just measure the world – we define its future. As the global leader in measurement technologies, we provide the confidence that vital industries rely on to build, navigate, and innovate.Hexagon Autonomous Solutioncomprises of three divisions:Agriculture, Autonomy & Positioning and Mining.Mining:One...

  • Production Mining Engineer

    5 days ago

    Perth, Western Australia Hays | Resources & Mining Full time $120,000 - $180,000 per year

    Hays are partnering with a well-established, ASX-listed gold producer headquartered in Western Australia in their search for an ambitious and driven Production Engineer. Our client are known for operating multiple underground and open-pit mines across the region.This is a permanent opportunity offering long-term stability, a supportive team culture, and the...

  • Underground Mining Engineer

    5 days ago

    Perth, Western Australia GEMS Mining Full time $100,000 - $150,000 per year

    GEMS Miningis a Mining Engineering and Surveying contracting and consultancy service with clients throughout Australia.We have an opportunity for an underground mining engineer to join our talented team.This is a Perth based, FIFO role, 8/6 roster.To be successful in this position you will require:A tertiary qualification in Mining Engineering;A minimum of 2...

  • Analyst Production | Mining Area C | 5:2:4:3 Roster

    3 weeks ago

    Perth, Western Australia BHP Group Full time

    Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:All BHP employees and contractors please apply using your BHP credentials / email address.Please click on 'BHP Employee / Contractor Login' button on thetop right of this page to apply.Analyst Production | Mining Area C | 5:2:4:3 RosterDate: 26 Aug 2025Job Posting End...

  • Mining Supervisors

    4 days ago

    Perth, Western Australia Ozland Mining Services Full time $120,000 - $180,000 per year

    OZLAND Breaking New Ground – High-Grade Greenfields Gold ProjectOzland is commencing a new full-service mining project in the Murchison region, This is your opportunity to get involved from day one and help shape the project's success. We are recruiting experienced and safety-driven Production Supervisors to join a dynamic team on an exciting new gold...

  • Product Support Advisor

    3 days ago

    Perth, Australia WesTrac Full time

    **WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to...