Practice Implementation Manager

**Introduction**:
Based in St Kilda with travel required within Victoria to all Windana offices and sites.
Competitive Salary with Salary packaging options to enhance your take-home income
Windana provides connected services for more people in need.
We provide services across Victoria for adults and young people experiencing alcohol and other drug harms, family violence, mental health challenges and social disadvantage.
Our Model of Care puts clients at the centre of what we do to create positive change in people's lives. We work with families, communities and other organisations to deliver trauma informed, equitable, culturally safe and integrated services based on evidence and practice wisdom.
By intervening early and creating purposeful partnerships, we help clients achieve improved outcomes while reducing demand on acute services. And we are influencing policy, practice and research to help shape better systems for clients. Together, we influence the broader system for a more positive and connected future.
Is this your next career opportunity?
The Practice Implementation Manager is to support the development of the workforce to deliver quality services, support continuing development of capability and to support the translation of clinical governance, the model of care and training into practice.
The position will play a key role in supporting consistent integration of quality practice embedment and support workforce behaviours and accountabilities.
Collaborate with Managers and the Organisation Development & Learning Manager to facilitate the embedding of theoretical learning into practice, routinely face to face at service sites.
Provide formal coaching and practice sessions to leadership teams, fostering a growth-orientated and quality-driven culture.
Support the translation of training into practice to maintain practice standards and develop the skills of staff to ensure a high quality of service to clients.
Collaborate closely with the Organisation Development and Learning Manager, along with other key practice stakeholders to act as a key conduit of feeding back practice learnings and service processes.
Provide practice implementation support to staff through practice observation, feedback and the identification of opportunities for skill development.
Provide instruction, guidance, and advice to staff in the development and maintenance of recovery-oriented practice skills, coaching abilities, risk assessment, safety planning, and case management skills, in alignment with the Model of Care and Case Management Guidelines.
Establish and maintain a repository of training resources for staff to support staff development and assist their development and growth, including identifying essential training needs for continued professional growth.
Foster strong relationships with internal and external stakeholders to promote collaboration, alignment, and mutual support in implementing best practices.
Support the leadership teams in the oversight and the delivery of the services and programs, including educating staff on the key elements of the core practice requirements.
What we're looking for
Extensive experience working within Community Services, Healthcare, AOD or Mental health sector.
Proven experience providing community-based or home-based service delivery using evidence-informed approaches, practices and models.
A strong commitment to the development and dissemination of evidence-informed practice.
Knowledge of program design, service delivery challenges, and effective implementation strategies.
Excellent interpersonal skills and ability to engage with a wide range of stakeholders, including researchers, government, practitioners and people with lived experience.
Advanced written and verbal skills, including an ability to prepare high quality documents (such as correspondence, reports and presentations).
Proven ability to manage and execute project work, ensuring high-quality outcomes within tight deadlines.
Strong IT skills, including a sound working knowledge of the Microsoft suite of programs.
Capacity to establish priorities, set and maintain deadlines and use initiative.
A relevant tertiary qualification within the community services sector and/or experience.
Ideally knowledge of change management, implementation science approaches and frameworks or demonstrated capacity to acquire this.
Ideally a qualification in Coaching and Supervision or a minimum of 5 years providing formal coaching and/or supervision.
Certificate IV in AOD or 4 AOD core competencies.
Join our team to contribute to our life-changing work.
Our people are integral to the work we do, and we pride ourselves on providing our team opportunities to contribute, grow and thrive:
Contribute to our meaningful work and values-based culture through our Strategic Plan, our quality accreditation, Reconciliation Action Plan and progress towards Rainbow Tick accreditation. We care about everyone's contribution, so you feel connected, valued a