Receptionist & Administration Support - Physiotherapy Practice

5 days ago

St Kilda East, Australia Melbourne Hydrotherapy Centre Full time

The Melbourne Hydrotherapy Centre is a purpose-built, Aquatic Physiotherapy private practice in St.Kilda East, operating since 1989.

We are looking for a friendly, confident, and mature-minded professional receptionist to join our team.

The successful applicant will be working alongside another team member during the majority of the shifts.

Face-to-face customer service experience is essential.

The position is permanent part-time, initially 1 full day and up to 3 half days per week.

MAIN DUTIES / RESPONSIBILITIES:

- Managing client files including appointments, accounts and invoices
- Operating practice management software (Cliniko)
- Cash handling
- Attending the reception desk
- Assisting clients as required
- Maintaining a clean and safe work environment
- Following opening and closing procedures of the pool as required

SKILLS:

- *Able to competently use practice management software
- *Able to competently use a HICAPS / EFTPOS terminal
- Excellent verbal and written communication
- Organised, punctual and reliable

*On-site training will be provided

PERFORMANCE GOALS:

- Complete administration tasks on time
- Deal with clients, suppliers, third party insurers and other employees professionally at all times
- Ensure office is clean and presentable at all times

**Job Types**: Part-time, Permanent

Pay: $25.00 - $30.00 per hour

Expected hours: 16 - 24 per week

Schedule:

- Monday to Friday
- No weekends

Ability to commute/relocate:

- St Kilda East, VIC 3183: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- Customer service: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person

Expected Start Date: 13/01/2025

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