Customer Experience Manager

6 days ago

South Wentworthville, Australia Dan Murphy's Full time

Job Description

**Customer Experience Manager | Dan Murphy's Wentworthville | Share your spirit**

If customer satisfaction was a competition, you’d be the winner. As one of our Customer Experience Managers, you’ll channel your engagement and entrepreneurial spirit to create tailored in store customer experiences and inspiring merchandising that keep our community returning to Dan’s

We’re looking for a passionate people leader who has a genuine desire to make better happen; for themselves and others around them through team development and trailblazing leadership. This role provides critical operational exposure across the business and the opportunity to kick start a career adventure with Dan Murphy’s.

**The ROLE**:

- Motivate and lead your team to deliver a world class customer experience which promotes customer loyalty and contributes to revenue growth
- Encourage team to invest in education and dream big about their career - because working at Dan’s is an adventure
- Lead the way with in store tasks, delivering regular coaching and mentoring to store team to inspire them to continuously improve
- Create an environment that enables team to come as they are, because you know that diversity is the magic that makes good culture
- Build a culture that is centred around understanding your community, utilising customer feedback as a pillar in your decision making

**The YOU**:

- ** YOU** use initiative and intuition to understand your team and inspire them to make a difference for each other and our customers
- ** YOU** are passionate about people development and motivate others to dream big and reach their potential
- ** YOU** are no stranger to a fast-paced environment and use forward thinking in your decision making
- ** YOU** bring energy to those around you by being your authentic self and by always doing the right thing for your team, customers and community
- ** YOU** use an inspiring and collaborative approach to communication and use this to drive your team’s commitment

**How we take care of our PEOPLE**:
An exclusive discount card for Dan Murphy’s, BWS and other Endeavour Group brands including ALH pubs not to mention discounts from Woolworths and Big W. Endeavour Wellbeing Support, our Employee Assistance Program that offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance. Grow your career within Dan Murphy’s and the wider Endeavour Group network.

If drinks excite you - and you’re close-enough on the requirements, we’d love to hear from you

**We are together creators**

We’re big, but part of something much bigger. Dan Murphy’s is one of a number of brilliant retail businesses like BWS, ALH Hotels, Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about having a good time - creating a safe, inclusive and fun place to work. We’re all about creating a more sociable future - for our customers and each other.
- #WeAreTogetherCreators #ComeAsYouAre #FeelTheEnergy #DreamBig #LeaveYourMark #DanMurphys #DrinkBetter #EndeavourGroup_

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.

  • Stores and Customer Service Assistant

    4 days ago

    Wentworthville, Australia Udaya Supermart Full time

    **Job description** We are a large Indian/Asian retail business. Front facing customer service is a key aspect of our business and we are seeking self-driven Customer Service Assistants who can oversee a broad range of our day to day customer, counter and storeroom, related activities at our store. Retail experience is preferred but not necessary. If you...

  • Ndis Plan Manager

    3 days ago

    Tweed Heads South, Australia Your Plan Manager Full time

    **NDIS Plan Mentor - Experienced Plan Manager, Hybrid Opportunity!** **Position**: NDIS Plan Mentor (Plan Management Services). **Please note**: This role would suit someone with **2+ year of experience in NDIS Plan Management** who understands all facets of the plan management role with an emphasis on participant choice and control. This role is...

  • Stores Counter and Customer Service Assistant

    2 weeks ago

    Wentworthville, Australia Udaya Supermart Full time

    **Job description** We are a large Indian/Asian retail business. Front facing customer service is a key aspect of our business and we are seeking self-driven Customer Service and Counter Assistants who can oversee a broad range of our day to day customer and counter related activities at our store. Retail experience is preferred but not necessary. If you...

  • Experienced Ndis Plan Manager

    2 weeks ago

    Tweed Heads South, Australia Your Plan Manager Full time

    **NDIS Plan Mentor - Experienced Plan Manager, Hybrid Opportunity!** **Position**: NDIS Plan Mentor (Plan Management Services). This role would suit someone with **2+ year of experience in NDIS Plan Management** who understands all facets of the plan management role with an emphasis on participant choice and control. This role is supported by an amazing...

  • Ndis Plan Manager

    1 week ago

    Tweed Heads South, Australia Your Plan Manager Full time

    **NDIS Plan Mentor - Experienced Plan Manager, Hybrid Opportunity!** **Position**: NDIS Plan Mentor (Plan Management Services). **Please note**: This role would suit someone with **2+ year of experience in NDIS Plan Management** who understands all facets of the plan management role with an emphasis on participant choice and control. This role is...

  • Retail Manager

    5 days ago

    South Wentworthville, Australia Hungry Jack's Full time

    **The Careers are Better at Hungry Jack's!** **27 August 2025** **Retail Manager** **Hungry Jack’s - Wentworthville** **343-347 Great Western Hwy** **South Wentworthville NSW 2145** **Salary range: $75-80,000 pa + superannuation** **ABN: 25 008 747 073** **About Hungry Jack’s** With over 440 stores in Australia and more than 20,000 employees, we...

  • Marketing Manager

    1 week ago

    Wentworthville, Australia WENTWORTHVILLE LEAGUES CLUB LTD Full time

    Wenty Leagues is amongst the top 5 venues in NSW with over 65,000 members. We are passionate about superior and quality service delivery and are driven by the vision of being our community's venue of choice for **EXCEPTIONAL HOSPITALITY!** This is a BRAND-NEW opportunity for you to make your own! Reporting to the CEO and being part of a fun and...

  • Customer Experience

    2 weeks ago

    South Brisbane, Australia Scape Full time

    **THE IDEAL CANDIDATE** Are you a passionate Customer Service Representative looking to join a team of legends on a flexible basis? If you thrive in a role filled with variety, where each day brings new challenges and rewards, you've found your perfect fit at Scape. As a Casual Customer Experience Officer, you'll be the face of Scape, delivering top-notch...

  • Casual Duty Manager

    6 days ago

    Wentworthville, Australia Lewis Hotels Full time

    **Casual Duty Manager** - Wentworthville Hotel - Meals provided on shift - Work Life balance - Close to Public Transport **Our Company** Lewis Hotels operates 12 successful hospitality venues across Greater Sydney. To be a successful industry leader, we use our knowledge of Hotels, Gaming and Entertainment to provide our customers with the best venue...

  • Customer Service and Admin

    5 days ago

    Wentworthville, Australia Pre Uni College Full time

    Pre Uni College, an education institute, well known for bringing child success in their academic career. Are you comfortable talking to customers on the phone? Do you have a good writing skill? Do you enjoy being part of a team? And do you have interest working with kids with good English and Writing skills Should have good communication and writing skills...