People Advisor

About the Role:
The role of People Advisor will act as the first point of contact and manage the resolution of People inquiries and issues within the respective state workforce of Toll IPEC, supported by the Business Partner.

The role involves partnering with people leaders on all aspects of the employment life cycle. The role’s primary client group will be shift supervisors and shift managers and the role will provide People advisory support within respective state and on an as needs basis across a broader client group within IPEC. A significant aspect of the role (while not the sole focus) is supporting management with workplace relations.

Primary Duties & Responsibilities:

- Coach and support leaders on people issues and processes, such as general People policy/legislation and payroll enquiries, Performance Management, compensation/remuneration, and terminations, including redundancies.
- Assist with managing grievances and manage/conduct procedurally fair, factual workplace investigations and work with leaders to develop corrective actions where appropriate.
- Support the Regional People team in the provision of People services and initiatives.
- Assist in the implementation of key People organisational initiatives and projects and processes including annual performance reviews.
- Support the Regional People Team and people managers in maintaining accurate people related data in secure and company approved systems.
- Provide advice and interpretation of legislation, common law employment contracts and industrial instruments to leadership, employees and payroll as required.
- Partner with the injury management team and BU leaders in the management of Workcover claims and personal injury or illness, assessing employee return to work capacity and advising any reasonable adjustments to aid return to work.
- Manage specific projects as determined in the People planning process and participate in functional and cross-functional initiatives.
- Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
- Identify opportunities where the People function can add value to the business and identify opportunities to streamline and simplify people processes.
- Communicate and educate leaders and staff on Company programs, initiatives and policies as required.

About You:
An open mindset to continuously develop and strive for a career at Global Express along with a can-do attitude will set you apart.
- 2 years minimum experience as a HR team member, ideally in a generalist capacity in an industrial/unionised environment.
- Mainly based at Altona North with a view to occasional travel to Braeside and Ballarat.
- Base level knowledge of relevant state and federal legislation relevant to business operations.
- Experience in transport, warehousing and distribution or related industries will be ideal however not essential.
- Experience assisting managers with performance management and counselling.
- Excellent time management, planning and organisational skills.
- Sound negotiating and influencing skills.
- Demonstrated collaborative nature and a team player..
- Excellent verbal, listening, written and communication skills
- Strong ethical credibility and integrity
- Attention to detail.
- Experience managing grievances and investigation of harassment and bullying allegations.
- Diploma level qualification in HR (or similar) is a minimum requirement

Diversity and Inclusion

We celebrate difference.
- Why Team Global Express - Team Global Express

We believe nurturing a diverse and inclusive workplace, which celebrates different points of view and gives everyone the chance to contribute, as we build to a bigger and brighter future.

As an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, age, marital or disability status.

To be considered, you must be entitled to work in the specified country and be prepared to undertake pre-employment checks including a criminal history check and medical assessment.

It’s never been a more exciting time to join our team.

As we transform into a truly iconic Australian business, your opportunities for growth with us are limitless.

To find out more about us, visit

About - Team Global Express