Customer Service Specialist

10 hours ago

Melbourne, Australia Careers in Demand Full time

Job with a purpose
- Work from home or office
- Excellent training and support

This job really does make a difference. You'll be working with clients and providers in the disability sector and helping to improve lives

**About the Role**
Our client has a fulfilling position as a Customer Service Specialist, dedicated to empowering individuals with disabilities to lead independent and meaningful lives. In this role, your responsibilities will include:

- **Build Trust**:Create long lasting, empathetic relationships through
- **Assist Independence**:Explain the benefits of Plan Management and NDIS requirements (training provided).
- **Administration**:Maintain accurate records of interactions for auditing purposes.
- **Problem Resolution**:Address and resolve customer queries and challenges.
- **Communication**:Be a great communicator.

To be successful in the role you will have exceptional customer ser4vice and will be a real team player. You’ll enjoy solving problems in a fast paced environment and you will get great satisfaction from helping those participants in the disability sector.

You will have 2 years of experience in a call centre environment and be able to use multiple systems daily.

**What’s in it for you.**
**Great salary** as well as participate in the company bonus plan

**Work from Home**, or blend work from home and Office work, or work full time in the office - the choice is yours

If you want to work in this ever changing and growing space then now is a great time to join our client who sits at the leading edge of plan/resource management for the disability sector.

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