Advisor (Learning, Training & Development)

2 weeks ago

Brisbane, Australia Queensland Government Full time

**In the role of Advisor (Learning, Training & Development) you will actively participate in the development of high-quality technical training materials for Customer Services Branch (CSB). Materials developed will contribute to building a capable, confident workforce who meets the needs of CSB and our customers. This role will not be required to deliver training.

What you will do:
In your role, you will

Offer comprehensive advice on learning, training, and development, encompassing analysis, design, development, implementation, and evaluation.Customize training content, utilizing tools like Articulate 360, based on research to address diverse audience needs.
Maintain and update technical training content and assets with a focus on version control, Accessibility and Inclusion, and quality control.
Support staff delivering training, support external partners receiving training, responding to enquiries and practicing effective time management.
Who we are looking for:
An individual with
A demonstrated background in learning, training and development methodologies. Qualifications relating to education and/or adult learning, along with experience in training development software such as Articulate 360 will be highly regarded though not mandatory.
Effective communication and engagement skills to support collaboration with various stakeholders and to support colleagues.
A proven ability to research, analyse and evaluate information to develop and maintain learning solutions to diverse audiences.
Strong time management skills to meet deadlines for allocated program tasks.

Be part of something bigger:
Your contribution will not only influence the growth and capability of Customer Services Branch staff but also shape the experiences of the Queensland community we serve.

What we offer:
Work and Life balance, including 'flex time' and flexible work arrangements with a working from home option.
Convenient northside location with ample parking and public transport nearby.
The chance to make a significant impact within a dedicated team.
A dynamic and collaborative work environment.
Opportunities for professional growth and development.
Generous leave including:

- 4 weeks annual leave
- 2 weeks sick leave per year
- Long-service leave after 7 years
- Salary sacrificing
- Parental leave
- Generous superannuation

Ready to make a difference?

We strongly encourage applicants from all life experiences and backgrounds to apply. Please tell us about any additional support or adjustments, such as interpreting services, physical requirements, or assistive technologies, that will better enable you to shine during the recruitment process.

Applications to remain current for 12 months.
Job Ad Reference: QLD/623227/25
Closing Date: Friday, 14 March 2025
This work is licensed under a Creative Commons Attribution 3.0 Australia License.

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