Data & Reporting Manager

Join a powerhouse of brands that connect customers, businesses and communities.
- Bring your boldness and stand out in an organisation that supports you to shine.
- Feel proud to do work that really matters and genuinely impacts communities.

Bring your ‘you’ to TPG Telecom, and help us build meaningful relationships and support vibrant, connected communities. **We’re better and bolder together.**

TPG Telecom started with a belief that we can make things better for Australians. We believe in the power of meaningful relationships to support vibrant, connected communities where everyone belongs. It’s our why; our reason to exist. Now, we’re proud to be one of Australia’s leading mobile and internet providers. We’re not just redefining telco, we’re changing its course. And you play a role in that. A big one. The opportunities are plenty for those who are ready to accept the challenge.

Could that be you?

**Your opportunity**:
As our valued Data & Reporting Manager_,_ you will play a vital role_ _in the Customer Lifecycle Management team. You will utilise your experience in developing and delivering reports, modelling and scenario analysis to lead the design, build and implementation of key dashboards.

**You'll make impact by**:

- Assess and enhance existing reports, creating new, robust dashboards and visualizations that enable self-service and provide timely, accurate insights.
- Extract and integrate data from various sources, maintaining, updating, and enhancing established systems to meet business needs.
- Develop and optimise customised data models, ensuring effective dataset relationship mapping for accurate metrics and input data.
- Collaborate with internal stakeholders to align reporting to ensure consistency of metrics reported across broader functional teams (e.g. Product, Finance, BI).
- Assist with ad-hoc data analysis and reporting to support business improvement initiatives and understand how customer behaviour, product & pricing changes and campaign effectiveness impact revenues and subscribers.

**What you’ll bring**:

- Proven experience in developing, delivering and maintaining business intelligence reports and dashboards, within a similar position
- Strong reporting, modelling, and scenario analysis, preferably in Telecommunications /Technology/Service industry
- Advanced Power BI experience (Power BI Certificate is a bonus)/ Proficiency in Microsoft Excel - pivot tables, index and lookup functionality, data ranging
- Competency working in a SQL-based environment and data platform such as Teradata, AWS (or similar) cloud-based data platform
- Highly developed written and communication skills with the ability to present information visually via the use of charts, maps, scorecards and interactive dashboards Strong team leadership and people management experience

**Ideally, you will also have**:

- Working knowledge of campaign systems such as SAS/ Pega is highly regarded

**What's in it for you?**
- Flexible hybrid way of working (from home and office)
- ‘Stay Connected Mobile’ - Access to a free mobile plan
- ‘Stay Connected NBN’ - Access to a free NBN 100 plan
- ‘Your Leave’ - an additional 4 days of leave to be used whenever you like - every year
- Access to TPG Learning Hub platform and internal development opportunities
- Access to Corporate Partner Discounts
- We’re a 2024 Circle Back Initiative Employer - we commit to responding to every applicant._
- TPG Telecom also acknowledges the Gadigal People of the Eora Nation as the Traditional Custodians of lands and waterways where this office can be found in Barangaroo._
- Our Talent Acquisition Team and Hiring Managers kindly request no unsolicited resumes or approaches from Recruitment Agencies. TPG Telecom is not responsible for any fees related to unsolicited resumes._

LI-Hybrid #LI-HS1

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