Associate Partnerships Manager

3 days ago

Barangaroo, Australia Livewire Markets Full time

**Company Description**
We exist to help investors make more informed and successful investment decisions. We achieve this by creating, curating and publishing high-quality investment content and data through our two platforms: Livewire Markets and Market Index.
- Livewire Markets is Australia’s leading platform for expert investment analysis, featuring insights from over 500 respected investment professionals.
- Market Index is Australia’s top source for comprehensive market data and ASX information, covering listed companies, ETFs, LICs, and REITs.

With over 1 million investors engaging with our content every month, we’re a fast-growing force in financial markets content.
**Job Description** Who are we looking for?**

We’re looking for a proactive and organized Associate Partnerships Manager who is passionate about financial markets and thrives on building strong client relationships. You’ll play a key role in delivering exceptional support to our partners, helping them maximize the value of their Livewire services.

**What will you be doing?**
- Be the go-to contact for our partners and clients, helping them unlock value from Livewire’s paid services - from sponsored content to advertising campaigns.
- Deliver clear and compelling post-campaign reporting (PIRs), helping partners understand the impact of their campaigns through data and insights.
- Support the Partnerships team to drive retention, growth, and overall satisfaction - you’ll play a role in helping our partners return and scale their engagement.
- Work cross-functionally with our Product, Design, Content and Operations teams to deliver high-quality campaigns and continuously improve systems and processes.
- Provide operational support including coordinating video shoots, managing bookings, handling client logistics, and ensuring every interaction reflects our high standards.
- Become a key user of our internal systems (HubSpot, reporting tools, campaign delivery systems) and contribute to ongoing improvements.

**What success looks like**:

- High partner satisfaction and strong NPS results
- Accurate, insightful reporting delivered on time
- Seamless, professional client experiences across every campaign
- Operational improvements that drive scale and efficiency
- A reputation as a reliable, proactive, and collaborative team member

**What skills and attributes are we looking for?**
- A client-focused problem solver with strong attention to detail and a love of systems and structure.
- Someone who thrives in a dynamic environment and enjoys working across teams.
- A natural communicator - confident with clients, comfortable presenting, and proactive in solving problems.
- Familiarity with marketing concepts like content strategy, advertising campaigns, and digital engagement.
- Strong analytical skills - you enjoy diving into performance data and drawing out insights.
- You don’t need to be an expert investor, but a genuine interest in financial markets is a must.
- Someone comfortable using CRM and reporting tools (e.g. HubSpot, Excel, Google Sheets)

**Why join us?**
- Be part of a high-growth company that’s changing the way people invest.
- Enjoy flexibility with hybrid working arrangements.
- Access a learning and training budget to support your professional development.
- Collaborate with a passionate and talented team.
- Work in a dynamic environment with opportunities to grow into roles in Partnerships Management, Sales, Operations, or other areas within Livewire.

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