Logistics Coordinator

10 hours ago


Kings Park, Australia DH & Associates Full time

Our client is one of the leading global freights forwarding and logistics service providers and they are looking for a Logistics Coordinator (Local Distribution) to join their warehouse team in Kings Park NSW.

**ESSENTIAL DUTIES / RESPONSIBILITIES**
- Answering and attending to inbound calls from customers in response to delivery queries such as order status and ETA’s.
- Responding to internal and external customer queries in a professional and timely manner
- Following up and tracking customer orders accurately within the set KPIs and guidelines
- Liaise with logistics team and LSPs to follow up customer deliveries where necessary
- Building relationships with external customers to improve delivery process and turnaround time
- Troubleshooting and escalating delivery issues with relevant parties within the business and ensure that they are followed up in a timely manner
- Perform additional tasks as and when requested or required by the Company and/or as instructed by your Manager/delegate.
- Adherence at all times to Company Policies and Procedures

**REQUIREMENTS**
- Similar Experience
- Intermediate understanding of Excel
- Excellent written and verbal communication skills; ability to communicate effectively
- Exceptional interpersonal and rapport building skills
- Strong attention to detail and accuracy

**Salary**: $60,000.00 - $70,000.00 per year

Schedule:

- Monday to Friday

Supplementary Pay:

- Performance bonus

Work Authorisation:

- Australia (preferred)

Expected Start Date: 15/11/2021



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