Concierge

2 weeks ago

Canberra, Australia Assetlink Full time

**About Assetlink**

From humble beginnings, Assetlink have grown to a workforce of 2500 throughout Australia and abroad, providing a range of facilities management services. Our people are positive, customer-focused and committed to excellence. In a recent employee survey, 95% of respondents said the reason they love working at Assetlink relates to the people they work with and the culture of the organisation.

**The Role**

The **Customer Service Team Member** is an integral role to the guest experience as you will be our clients’ customers first point of contact. The Concierge must meet and greet all visitors to the customer service desk with a helpful and welcoming attitude and create amazing first impressions by assisting the guests with queries and special requests.

The role is to provide accurate and correct information & directions, anticipate customer needs and act immediately to resolve complaints; consistently striving to delight the customer by going above and beyond.

We are looking for an energetic people person who enjoys interacting with customers and an ability to achieve a level of service that consistently meets and exceeds the expectations of our client’s and their customers.

This position is to commence **ASAP,** based at **Canberra Centre** in **Canberra ACT 2608 **and will require flexibility across mornings, afternoons and evenings 7 days a week.

This position is paid in accordance with the General Retail Industry Award 2020.

**Role Requirements**:

- Impeccable presentation and grooming
- 5-star customer service skills
- Have a positive and enthusiastic personality
- The ability to work in a dynamic, fast paced environment, whilst maintaining composure
- Delivering outcomes of the highest quality
- Excellent verbal and written communication skills
- Ability to create lasting impressions and meaningful relationships
- An ability to work both independently and as part of a team
- Adequate flexibility and availability to work across a 7-day week, including Public Holidays
- Full VIC/SA/WA/NSW/ACT Drivers Licence is essential as Valet parking is a part of the role
- Prior customer facing customer service or hospitality, retail, hotel concierge experience is preferred
- Good knowledge of and a commitment to safe working practices
- Be physically fit to carry out standard duties and ability to work on your feet for lengthy periods
- Must have valid work rights in Australia

**What we offer you**:

- Reward and recognition incentives
- Ongoing training and development
- A safe and supportive working environment
- A family-oriented culture
- Free uniform

If you're a highly motivated, enthusiastic individual with a commitment to providing excellent service and would like to be key part of our Integrated Services team at Canberra Centre, we’d love to hear from you, click ‘**Apply’.**
- In order to comply with various Federal/State/Territory Government mandates and Client site requirements, you must be able to provide proof of vaccination if required to do so as part of the Assetlink recruitment process._

**_Assetlink’s Diversity Commitment_

  • Personal Concierge Assistant

    5 days ago

    Canberra, Australia Capital EA & Concierge Full time

    As a Personal Concierge Assistant you will assist by making the most of ones personal life by freeing them up on life’s everyday pressures. **Responsibilities** - Greeting visitors, trades and services, cable and internet installation/repair. - Accepting of any deliveries. - Arranging any cleaning and home maintenance needs, organising trade quotes and...

  • Personal Concierge Assistant

    4 days ago

    Canberra, ACT, Australia Capital Ea & Concierge Full time

    As a Personal Concierge Assistant you will assist by making the most of ones personal life by freeing them up on life's everyday pressures.**Responsibilities**- Greeting visitors, trades and services, cable and internet installation/repair.- Accepting of any deliveries.- Arranging any cleaning and home maintenance needs, organising trade quotes and...

  • Concierge

    1 week ago

    Canberra, Australia Hyatt Hotel Canberra Full time

    Summary About Park Hyatt Canberra Finding luxury in every detail, Park Hyatt hotels provide an experience of sophisticated, contemporary luxury. Located among the world’s premier cities and resort destinations, each custom-designed Park Hyatt hotel combines distinct regional character with elegant brand touches. This is your chance to work with...

  • Concierge

    2 weeks ago

    Canberra, Australia Hyatt Hotel Canberra Full time

    Summary About Park Hyatt Canberra Finding luxury in every detail, Park Hyatt hotels provide an experience of sophisticated, contemporary luxury. Located among the world’s premier cities and resort destinations, each custom-designed Park Hyatt hotel combines distinct regional character with elegant brand touches. This is your chance to work with...

  • Concierge

    6 days ago

    Canberra, ACT, Australia Hyatt Hotel Canberra Full time

    SummaryAbout Park Hyatt CanberraFinding luxury in every detail, Park Hyatt hotels provide an experience of sophisticated, contemporary luxury. Located among the world's premier cities and resort destinations, each custom-designed Park Hyatt hotel combines distinct regional character with elegant brand touches.This is your chance to work with exclusive...

  • Concierge

    1 week ago

    Canberra, ACT, Australia Assetlink Full time

    **About Assetlink**:We pride ourselves on our culture - The Assetlink Way.We have one of the country's most diverse and dependable workforces. We have also been awarded the prestigious Top Employers Certification and won the AHRI Cross Cultural Management Award, recognising our commitment to providing a safe, supportive and passionate working environment.Our...

  • Concierge

    1 week ago

    Canberra, Australia JLL Full time

    **JLL empowers you to shape a brighter way**. **_Shaping the future of real estate for a better world _** **_At JLL, we see a Brighter Way _**_forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working. _** **_We bring...

  • Concierge

    2 weeks ago

    Canberra, Australia Assetlink Full time

    **Description**: About Assetlink From humble beginnings, Assetlink have grown to a workforce of 2500 throughout Australia and abroad, providing a range of facilities management services. Our people are positive, customer-focused and committed to excellence. In a recent employee survey, 95% of respondents said the reason they love working at Assetlink...

  • Concierge

    7 days ago

    Canberra, ACT, Australia Jll Full time

    JLL supports the Whole You, personally and professionally.Shaping the future of real estate for a better worldAt JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.We bring to life a...

  • Concierge

    1 week ago

    Canberra, Australia JLL Full time

    JLL supports the Whole You, personally and professionally. Shaping the future of real estate for a better world At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working. We bring to life a...