Business Support Coordinator

Permanent Full Time, 38hr week- $40.08/hr base + Super (Up to 14%) + Leave Loading- Location: Fortitude Valley with hybrid and flexible working arrangements

There’s No Us Without U. Care with Us, for Today and Tomorrow

There's no life without water, and at Urban Utilities, we live and breathe that knowledge every single day. Our passion drives us to leverage digital innovation and technology to revolutionize the water industry. Join us in shaping our digital future, making a lasting impact, and transforming our teams. And it's why we need people like YOU. Come and shape our future with us and make a real and lasting impact across our teams.

Your opportunity:
Our Digital & Information Group is growing, and we have an exciting opportunity for proactive Business Support Coordinator to join our team.

Digital & Information is responsible for digitally enabling Urban Utilities today while transforming our future capabilities to enhance digital services for our customers, community, and people. We drive Urban Utilities’ digital & data strategy, oversee the digital portfolio, and manage IT, OT, data, IoT, security, infrastructure, system administration, network operations, and support services.

Reporting to the Chief Digital and Information Officer, the purpose of this role is to provide a high standard of pro-active administrative, secretarial, project and executive support to enable the efficient and effective operation of Digital and Information Senior Leadership team (SLT).

Key Responsibilities:
- Provide professional admin support to the SLT, their direct reports, and wider team.- Manage and coordinate workflow, priorities, and communication for senior leaders to support business objectives.- Plan and coordinate meetings and events, including vendor liaison for cost-effective outcomes.- Prepare accurate, high-quality reports, presentations, and correspondence. About You:
- Extensive administration experience with demonstrated competence in similar roles.- Collaborative team player with strong relationship-building skills.- Committed to continuous improvement, safety, and customer service.- Agile, solutions-focused, and values-driven, with sound decision-making abilities.- Skilled at working across functional teams and supporting IT operations.- Customer-focused, inclusive, and adaptable with a proactive mindset.- Demonstrates integrity, authenticity, and respect for diverse perspectives.- Eligible for security clearance/SOCI requirements, as applicable.

Why Urban Utilities?

At Urban Utilities, the work we do is about so much more than the bottom line. We're a leading provider of world-class drinking water and wastewater services to the vibrant communities of Brisbane, Ipswich, Lockyer Valley, Somerset, and Scenic Rim. As we continue to grow, we're committed to planning ahead and shaping a sustainable future around water for generations to come.

At the core of our work lies genuine care: for our team, our customers, communities, and the environment. From the flush of a toilet to major infrastructure projects and residential developments, we're dedicated to being there every step of the way.

Our HQ is in Fortitude Valley, Brisbane, but you'll find us all over SEQ - working in cool places like the SAS Laboratory in Darra, field-based depots in Eagle Farm, Acacia Ridge, Bundamba, and wastewater treatment plants dotted across the region.

We know the chance to thrive, and progress comes hand in hand with the support to balance work with life. So, you’ll access an increasingly diverse range of benefits and initiatives that’ll help you bring the best you. Speaking of which, here’s just a sample of the benefits we offer our team:
- Flexibility at UU depends on the type of work you do but could include options such as, 9-day fortnights and flexible days. Talk to us about what flexibility means to you- 18 weeks of paid parental leave, 15 days personal leave including two proactive wellbeing days, and an additional day of leave each year to connect with friends and family- Generous Salary Packaging options, including novated leases- Corporate discounts across Health insurance, technology and more- Urban Utilities is an endorsed employer for all women. See our range of benefits and policies directly at- WORK180

Visit our website to learn more about us at

How to apply

Please note: applicants will be required to undergo a Pre-employment medical, which may include Drug and Alcohol testing, as well as other background checks as part of the recruitment process for this role.

For further information please contact our Talent team at

Job advertisement closes 8th May 2025