Ficc, Production Support, Vice President/ Associate

1 week ago

Sydney, Australia Goldman Sachs Full time

In this particular case, we are looking for somebody to support the IRP business.

**How will you fulfill your potential?**
- Help users to quickly resolve issue
- Create runbooks for faster issue resolution
- Debug code and determine where changes need to be made to resolve root causes
- Manage support tickets to track recurring issues and support cost
- Perform start of day checks to ensure that systems are operational before the trading day starts
- Execute BCPs to ensure that backup plans are up to date

**Basic Qualifications**
- 2+ years of support experience and incident management
- Strong communication skills
- Strong analytical skills

**Preferred Qualifications**
- Experience with SQL
- Basic knowledge of Linux
- Knowledge of Fixed Income products (Interest Rates, Credit, Foreign Exchange)
- Experience with Java/Python/C++
- Experience with SRE concepts

**ABOUT GOLDMAN SACHS**

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

© The Goldman Sachs Group, Inc., 2020. All rights reserved.
Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity

**Job Types**: Full-time, Permanent

Ability to commute/relocate:

- Sydney NSW: Reliably commute or planning to relocate before starting work (preferred)

Work Authorisation:

- Australia (preferred)

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