Supply Chain Transport Coordinator

**Title**:Supply Chain Transport Coordinator - Qld**:

- Location: Brisbane Airport, Queensland, AU**About us**:
At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day.

Fast paced. Innovative. Inspiring. With more than 8000 team members and a national footprint of more than 168 retail stores Australia wide - we’re focused on delivering a wide range, low price and great service. We’re about inspiring new ideas and thinking outside the box. We’re about kicking goals, having a laugh and pushing each other. We are about being rewarded and supported. We’re about teaching a customer something new and supporting the community. We’re about making a difference.

**About the role**:

- **Proactive communicator**:

- **Build strong relationships**:

- **Foster collaboration**

Safe, effective and efficient transport of goods is an essential part of the Officeworks’ customer experience. We are excited to announce an exciting role ensuring our transport activities across QLD are well planned and operating effectively and efficiently.

Based at our Redbank DC, this permanent position will plan and coordinate transport ensuring our Transport Logistic Partners meet their service agreements for store replenishment and customer delivery with a focus on safety and compliance.

This key role will support our QLD State Supply Chain Operational teams with all aspects relating to BAU transport operations, providing guidance regarding carrier processes & support functions. Ensuring transport methods are planned, executed, and validated a key focus will be driving and developing relationships and performance with our valued transport providers.

Key responsibilities:

- Actively contribute to a safe work environment and promoting a proactive safety culture, ensuring safe movement of freight is planned and executed align with CoR legislation.
- Partner with our transport partners to ensure alignment with the Logistics Partners engagement model and service agreement compliance
- Determine most cost effective and efficient carrier/service for the movement and management of freight and develop and maintain programs to maximise container fill, within the safety guidelines
- Ensure overall governance is maintained and reported across transport providers
- Driver delivery performance (DOT), including returns, is monitored daily and issues resolved in a timely manner
- Ensure Supply Chain has timely visibility over all aspects of BAU transport operations, supported with accurate reporting of performance metrics
- Support the state Officeworks’ operational teams regarding BAU transactional performance visibility
- Driver improved NPS score through proactive management of customer feedback and liaising with transport partners

**About you**:
This key Supply Chain opportunity is well suited to a problem solver and proactive communicator, a leader who can forge strong commercial relationships and a positive collaboration on the development of our store delivery schedules. You appreciate the importance of a cohesive and well-informed team in delivering robust and reliable transport services in a safe, efficient and compliant manner.

Tertiary qualified in a related Business/Logistics discipline, we are looking for a seasoned leader of warehouse teams, with a background in working with Tier 1 Logistics Partners and transport providers within a retail environment. Multi-site or state management experience will be highly desirable.

As the primary point of contact for all transport related issues, from stores, customers, and Logistics Partners, you are confident in providing clear and timely updates to stores and Support teams on the status of our Transport Operations.

With strong analytical and IT skills, you will have solid transport management system knowledge and a striking attention to detail. With a passion for learning and educating others, you seek for continuous improvement and adding value for operational excellence.

**Our culture**:
It’s all in a day’s work when you’re part of the Officeworks community - where you’re not defined by who you are, but what you can do. We celebrate our teams’ uniqueness by offering the below to the Officeworks family:

- An inclusive, diverse, and supportive environment.
- Flexible working arrangements to best support your individual needs.
- A key focus on wellbeing and safety.
- Generous discounts at Officeworks, Bunnings, Kmart, Target and Catch.
- Ongoing training and development opportunities to progress your career.
- Industry leading Growing Families policy and access to Circle In portal for Working Families.

Officeworks is a** ‘Circle Back Initiative’ **employer - we commit to respond to every applicant.