Care Coordinator

2 weeks ago

Barwon Downs, Australia Mercy Health Full time

**ABOUT THE ROLE**:
The Care Coordinator is an integral role in the functioning of the Mercy Health Home Care service through the provision of coordination and administration support to the Care Advisory teams.
- This role will assist in coordinating services to Mercy Health clients living in a home care setting. The client group is varied and includes but not limited to:

- Home Care Packages
- CHSP clients
- Brokered services
- DVA/VHC clients
- Private
- fee for service clients
- NDIS clients
- TAC clients

Reporting to the Senior Care Advisor, the Care Coordinator position will work closely with the Care Advisory and Service Coordination teams in the designated geographic region and will have key responsibility for meeting compliance requirements in relation to Aged Care Act 1997, Home Care Standards, consumer directed care principles and Mercy Health policy and procedures.

**ABOUT YOU**:
If you are passionate about supporting people in your local community, you have excellent customer service and communication skills and you enjoy working in an environment where the changing needs of our clients are a priority, then we want to hear from you

**ABOUT US**:
Mercy Health Home Care Services provides community aged care and disability services to keep people happy, healthy and independent at home. Established in 2006, we are part of Mercy Health, a catholic organisation grounded in a 2,000 year tradition of caring for others, that is made up of more than 9,500 people who provide a range of healthcare services across Australia.

Mercy Health is proud to be recognised as an Employer of Choice for Gender Equality by the WGEA.

Mercy Health is committed to the safety of all children and vulnerable people across our services. We recognise the importance of listening to the voice of children and vulnerable people and have a zero tolerance of any form of abuse and neglect.

**WHAT WE OFFER**:
Mercy Health recognises that people are searching for meaning in their work life and finding a workplace that connects with their values is a key motivation when choosing an employer. As a not-for-profit healthcare provider, Mercy Health has a strong mission and clear values that guide us in everything we do. We pride ourselves on:

- caring for our people and those important to them with generous employee assistance available for employees and their families
- protecting children and vulnerable people in all our services, by listening to them and having zero tolerance of any form of abuse and neglect
- taking a stand against climate change, which is one of the biggest threats to the health of the world and all humanity, and committing to action that will help make our world fairer and more sustainable
- offering benefits such as generous salary packaging, purchased leave, career progression and development opportunities, access to health and wellbeing programs and a range of discounts across a diverse portfolio of financial, healthcare, travel and other services.

**WHAT YOU WILL NEED**:

- Proof of vaccination status consistent with public health orders and with Mercy Health’s policy (includes but is not limited to COVID-19 and seasonal influenza vaccination compliance requirement).

If you Have any questions or require any adjustments to ensure a fair and equitable interview and selection process please contact us on the details below.

**CONTACT DETAILS**:

- Belinda Jennings
- Ph: 03 5240 7300 0429 330 442

Belinda Jennings
0429 330 442

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