Technical Services Manager

5 days ago


Frenchs Forest, Australia Teledyne FLIR Full time

Be visionary

At Teledyne FLIR, we have a simple but ambitious mission: to develop market-leading thermal and sensing technologies which enhance everyday life. From saving energy, to saving lives Teledyne FLIR is making a real difference in our world.

Our products are used in a wide array of situations to rescue people in danger, detect criminals, conserve energy, navigate safely, provide security around the globe, and protect our environment.

We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.

**Job Description**:
Job Summary: The Technical Services Manager fulfils a key role in delivering customer satisfaction, technical sales support, Dealer & OEM training, and support. Primary Duties & Responsibilities: - Dealer Technical Support - Technical Sales Support - End User Customer Support - Management of Customer Service function - Management & supervision of Customer Service staff. - Tier 1, 2 & 3 Customer Support - OEM Technical Support and Sales Support Job Qualifications: - Electronics qualifications highly valued - Marine Electronics Experience - Customer Service experience - Ability to diagnose and interpret & remedy complex Marine electronics problems.

Teledyne FLIR and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.

Teledyne FLIR is an equal opportunity employer.



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