Operations Coordinator

1 week ago


Sydney Central Business District, Australia HAYS Full time

Call Centre - Medical Industry | Permanent role | Beautiful offices located in the CBD | 60-63k + super
**Your new company**
***
This company believes in making it easier for organisations to work and grow on an international scale. They help businesses achieve their goals by preparing their employees for travel and supporting them whilst they are in unfamiliar and remote locations. We help to keep them healthy and safe, so they can focus on their core business activities.

**Your new role**
- Driving delivery of all contracted medical and security services for clients in liaison with applicable medical and security experts
- Managing all provider billings for every case with applicable third-party costs, ensuring clarity between providers, clients and members for responsibility for expenses incurred, providing accurate and timely communication on expenses incurred to relevant parties
- Providing active service recovery to members and clients when constructive feedback has been received.

**What you'll need to succeed***
- Recent grad/ contact centre or retail experience
- Strong customer service experience
- The desire and passion to help people
- Ability to work in high volume and pressured situations
- Full working rights in Australia
- Able to be flexible with rotating roster: 3 cycle i.e. 4 days on - 3 days off or 3 days on - 4 days off, averaging 6-8 shifts per fortnight:

- 13 hour shifts between 7.00am-10.00pm
- Able to easily commute to Sydney CBD

**What you'll get in return**

***
You will receive full training & support in the role, working in a great office space in Sydney CBD and commencing 5th of May. A very interesting industry, liaising with medical professionals and existing customers. This is a permanent job opportunity that offers a salary of $60,000 + super which will increase to $63,000 after probation is complete.

**What you need to do now**

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

**LHS 297508** #2769010



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