Lead Site Reliability Administrator

5 days ago

Canberra, Australia opentext Full time

**OPENTEXT - THE INFORMATION COMPANY**

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.

**OPENTEXT - THE INFORMATION COMPANY**

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.

**The opportunity**:
As a Lead Cloud Systems Administrator with the Citrix Team, at OpenText, you will be responsible for the delivering and supporting large-scale Citrix platforms which provide our employees with access to commercial environments.

**You are great at**:

- Leading the resolution of high risk and complex problems
- Proactively managing systems, to ensure resilience and Security Compliance and reduce recurring issues
- Investigation, design and implementation of new Citrix features to enhance the existing environments.
- Prioritizing workloads effectively in a time critical environment
- Working independently within a geographically dispersed team

**What it takes**:

- Experience managing Cloud (AWS and/or GCP), on Premise and Hybrid Citrix environments
- Experience in Citrix DaaS administration including PVS and MCS, and Citrix ADC
- Working knowledge of AWS Hyperscaler, and preferably GCP or Azure, including the ability to write infrastructure as code
- Experience with IRAP Standards and FIPs encryption as it relates to Citrix deployments
- Experience in Windows 2019 Server Systems Administration, preferably including Active Directory, Group Policy, and Patch Management
- Experience running a Citrix environment hosted on a VMware platform
- Experience managing user profiles via UPM, WEM and/or Ivanti DesktopNow
- Application installation, deployment and troubleshooting skills
- Basic Network troubleshooting skills
- Excellent communication skills, both oral and written
- Familiarity and experience with ITIL processes, especially Incident and Change management
- Willingness to join on-call rota

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