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IT Support Technician Level 2/3
2 weeks ago
At eStorm we are always looking for talented and motivated individuals to join us.
We value our employees and offer a great working environment. We encourage staff to attend industry events and we pay for vendor training and certifications.
**Technology / Skills Required**:
- 3+ years working at a managed service provider or equivalent client-facing service experience.
- Demonstrated experience with Windows Server, Active Directory, and Windows Desktop
- Experience with Virtualisation Technologies (HyperV, VMware vSphere)
- NAS and SAN administration experience.
- Extensive experience with LAN/WAN networking including firewalls, VPN, VLANs and WiFi
- Knowledge and working experience with Amazon AWS, Microsoft Azure and other cloud vendors
- Knowledge and working experience with Microsoft 365
**Also desirable, but not essential, is experience in**:
- Experience with MacOS
- Sophos Firewalls
- Cisco Networking
- ConnectWise ticketing system
- Microsoft SharePoint
- IP Telephony
- PRTG Network Monitoring System (NMS)
- Mobile Device Management (MDM)
- CRM Systems
- Certifications in Microsoft, VMware, Cisco, AWS and other relevant vendors will be highly regarded
**Benefits**:
- On offer is an opportunity to join a growing organisation with lots of potential for your personal development, and of course a remuneration package that fits the position.
- We have a positive and vibrant culture and a great team working environment with dedicated colleagues; where hard work goes hand in hand with fun, and a work/life balance.
- Paid certifications and flexible training options allow you to develop your skills and career progression.
The successful applicant will require a reliable motor vehicle and current drivers licence. _Applicants must be Australian citizens._