In Work Support Partner

The Role

Maxima is driven by a desire to reframe what's possible by making a real difference to the lives of those in our local communities.

As an In-Work Support Partner, you will provide effective on and off the job support and training to customers, ensuring individuals are supported in building confidence and productivity and in developing their skills to assist in maintaining meaningful employment. You will work alongside customers and their employers, being solution focused, identifying workplace supports and training that enhances confidence in task completion, and negotiate adjustments to hours or work tasks through great employer relationships.

With a large component of this role based around building and maintaining relationships with both customer and employers, this role requires a combination of being on the road and in the office. Importantly, you will collaborate with other Maxima staff, working as part of a wider cohesive team.

This role will work across our Greenslopes, Inala and Upper Mount Gravatt offices.

You will...

• Meet individual and team key performance targets
• Build and maintain strong, trusting relationships with customers to support their employment journey
• Provide career planning, coaching and guidance to customers enabling achievement of long-term career success and further progression/career development in employment ensuring sustainability
• Provide regular individually tailored support to customers both on and off the job while in employment
• Provide regular support to Employers to maintain and maximise the employment of customers, and build employer confidence in hiring people with disabilities
• Ensure supports are tailored to the needs of the customer and the employer
• Advocate for Customers to ensure their rights are protected and their voices are heard in matters relating to employment services
• Identify professional and personal barriers that may impact customer performance or confidence, and assist customers in overcoming those barriers to sustain employment
• Ensure all required documentary evidence is compliant and up to date
• Generate additional employment opportunities with current employers through effective and engaging supports
• Provide coaching and career planning to enhance customer skills and long-term success.

What will you need to succeed?

You will have exceptional negotiation and relationship building skills, with the ability to influence and advocate the importance of diversity in the workforce. Coupled with your excellent communication skills, you will be able to adapt quickly in a past paced role, offering creative solutions to both customers and employers.

We will offer continuous training and development to support your professional development within Employment Services, enabling you to progress and thrive in your career.

You will have:

• Strong interpersonal skills with the ability to build rapport with diverse customer groups and stakeholders
• Excellent verbal and written communication skills, problem-solving, organisational and time management skills
• A commitment to promoting diversity, inclusion and equal opportunity in the workplace
• A willingness to undertake ongoing training and professional development
• Caseload management experience is desirable
• Current driver's licence (required)
• National police check, relevant State/Territory working with children check and NDIS Worker's Clearance, or be willing to obtain.

If you are committed to making a difference, and have an experience within disability employment services (or related), we encourage you to apply for this rewarding opportunity as an In-Work Support Partner.

Discover our Employee Work Perks Benefits

At Maxima our people are at the heart of everything we do. Our Employee Work Perks Benefits are designed to enhance the work-life balance and wellbeing of our staff. This reflects our deep belief that investing in our people strengthens our organisation, enabling us to make a greater impact in the communities we serve.

Join a team that invests in you – because your success is our success

• Salary Sacrifice Packaging: $15,899 salary sacrifice packaging available.
• Flexibility: Enjoy work-life balance with flexible work arrangements & access to work a 9 day fortnight
• Birthday Leave: Enjoy a day of paid leave on your Birthday – our gift to celebrate you
• Wellbeing Leave: A paid day off every 3 months (pro-rata) to attend personal events and milestones, promoting work-life balance and overall wellbeing.
• Family Matters: 6 weeks Paid Parental Leave, extended pregnancy & fertility leave provisions, accrual of leave entitlements & continuity of service
• Public Holiday Substitution: Swap a public holiday every year for another day that holds significance
• Health Wellbeing: Access to flu vaccination program, Employee Assistance Program, skin check reimbursement & health & wellness reimbursement towards wellbeing related goods & services
• Extended Leave Provisions: Purchased leave, First Nations ceremonial & cultural leave, blood donation leave, family & domestic violence leave.
• Career Growth Recognition: Continuous training and development, awards and recognition.

View our website for more details on what we have to offer and discover your future career and employer

Join the Maxima Team

Maxima is a national, profit-for-purpose community-based organisation with vast experience providing employment and disability support services across Australia. We advocate for an inclusive and diverse workforce and support equal employment and learning opportunities for all Australians.

We distinguish ourselves by fostering a positive and caring workplace culture, led by a supportive leadership team. We pride ourselves on maintaining a professional, community-focused culture with a strong emphasis on the wellbeing of our customers and staff.

We welcome applications for both full-time and part-time positions, and are open to discussing flexible work arrangements for the right candidate. As a flexible and supportive workplace, we are committed to accommodating a variety of working hours and arrangements to help our team thrive.

How to Apply

Click 'Apply Now' to complete our online application form and attach a copy of your resume and cover letter.

Maxima believes in the strength of a diverse workforce. We welcome applicants who have a disability, identify as First Nations, are from culturally and linguistically diverse backgrounds or are members of the LGBTQIA community. The life experiences of our employees help us build strong relationships with our customers and enables us to deliver services that benefit all members of our community.

If you need an adjustment in the recruitment process, please call or email [email protected] and advise us of your preferred method of communication.