Service Administrator

1 week ago

Murdoch, Australia Serco Full time

Demonstrate your executive assistance and business administration skills to help our ICT team achieve success.
- Location: Fiona Stanley Hospital, Murdoch, Perth (hybrid work arrangements available)
- Permanent, Full-time opportunity.

Come join us at Perth's most digitally advanced Hospital, where you can bring your passion for helping people to make a direct and positive impact to your community.

**The Serco ICT Digital Team at Fiona Stanley Hospital**

We are a dedicated team of over 100 IT professionals delivering a comprehensive managed ICT & Digital service to the Fiona Stanley Hospital. We work with clinical and non-clinical stakeholders to plan, design, build, maintain, and support digital solutions that are critical to the ongoing delivery of services at Western Australia's largest and most digitally enabled public healthcare facility. In short, we take care of the technology so that health workers can focus on taking care of patients.

**About the Role**

Reporting to the ICT Director, the Service Administrator is responsible for running and coordinating the day-to-day administrative duties of ICT and Digital team by ensuring that all interactions between internal and external parties are positive and productive. The position provides professional administrative support to the ICT Director, Senior ICT Managers, and other Managers upon request.

Key Responsibilities will include:

- Assist the management team with co-ordinating meetings, ensuring attendees are notified, minutes are taken and released in a timely fashion.
- Assist the management team with the preparation of documents, presentations, and research as and when required.
- Ensure the governance and reporting requirements are met for the ICTD service.
- Support the management team with all necessary recruitment & newprocurem starter onboarding processes as well as other tasks ( such as employee off-boarding, managing office suppliers when needed, etc).
- Support team building and culture events that create an environment of staff enjoyment.
- Procure office supplies from stationary, uniforms, weekly fruit and snacks though PO’s or Directors corporate card.
- This is a position of trust and responsibility and to support this we will conduct a thorough probity assessment, which includes national police check as an essential selection component for this role._

**About You**

You are excellent at delivering customer service and swift at action taking. You are a problem solver and can identify innovative ideas and solutions for everyday work problems. You are also able to easily adapt to change and effectively manage time, resources and relationships to ensure that work is completed efficiently.

To be successful in the role, you will have:

- Minimum 5 years prior administrative experience
- Certificate in Business Administration or relevant experience
- Proficiency in MS Office: Outlook, Word, Excel, PowerPoint
- Prior experience in diary management, executive assistance and office management background is highly preferred.
- Prior experience in organising team initiatives (such as morning teas, farewells, raffles etc) is highly desirable.

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